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“Local and over the top in being able to help you. I had to find a sling door lock. No one had one… That had a book to order from and the knowledge to save a $500 door fix to a $30 fix. Give them a try and you will keep coming back. I have been shopping with them for 30 years and I remember the old shop..”
“Love Nissley's! They are my go to for all of our pet, hardware, and gardening needs. Their prices are competitive and they are so helpful and friendly there.”
“We love Elverson Supply. We've been loyal customers since we moved into the area. They staff are incredibly friendly and helpful and can get you anything you're looking for. It's nice supporting a local business instead of a big chain hardware store.”
“I purchased a battery operated leaf blower from Harbor Freight in Rochester, NY a year ago (was just outside of year warranty). The battery would not charge recently. I live in Glen Mills and so I traveled to the Downingtown store. I spoke with a cashier and he called the manager Stacey to assist us. Both employees (I apologize as I did not get his name) were extremely polite and listened to me. We plugged my battery and charging station in to verify it was not charging and then Stacey opened both a new battery and charging station and we tested my current battery in the new charging station and it still do not work. She kept my old (1 year only) battery and charging station and gave me the new one for a minimal fee. I feel both employees went above and beyond to help me and resolve the problem efficiently and economically.”
“Very friendly and professional. I purchased three propane tanks at lowes and went to gideon king to refill. Price to refill was great, but one of tank valves did not work, so the associate said to get it exchanged and he would refill it another day. I said sounds great, should i get my receipt marked for when i return? He said dont worry about it, he will remember my face... and he did! I am shifting all of hardware store needs here from now on! Really nice people!”
“By far the best Lowe's I have ever visited in my life. Forget about home Depot!!! Come to this store you'll never go to Home Depot again. I even go out of my way to shop at this Lowe's specifically. Kevin in tools really knows his stuff he's Aces, I can't thank him more for his help he has given me. George in plumbing, nothing but awesome tips from him as well. John in flooring, he hooked me up with my whole house getting fresh carpet. I think I spent 12 grand but he took really took care of me, and help me select the best padding and bulk carpet for the best price. Everybody that walks in my house loves the carpet.
Thanks again Kevin, John , and George you're all doing amazing jobs.
Jess and Dawn definitely need to hook you all up with some positive reinforcement to share with among your peers.”
“Just went in and looked around. Much more pleasant than walking around the big home improvement stores. Staff was friendly and helpful. They have a good selection of tool, plumbing, gardening, paint, and electrical supplies at reasonable prices, which are marked well. They also perform services like making keys and screen replacements. Definitely worth a try.”
8AM - 6:30PM
2803 Lincoln Hwy E, Thorndale
Hardware Stores
“I will always check here before other big box stores. Super friendly/helpful staff and a good selection for a “smaller” hardware store. (Small compared to Lowe’s/HD). 10/10 would recommend”
“The staff was so nice and helpful! I came in to build a swing and the worker Jen helped me with everything, including cutting wood, which was such a blessing! She was so sweet and happy to help, it really made my night.”
“Great place but they have the address as 100 Pottstown Road hopefully I edited this place and we have the correct location with Google maps also budget truck rental’s right here at the Eagle Hardware Store , Google maps approved the edit.”
“Tried out the dry canvas waterproof rub-on bar and it works great. Application was easy and relatively quick, although I had to use a bit more wax than I initially expected. I used up about 10% of the bar on a hat and will definitely be doing my work jacket as well.”
8:30AM - 5PM
208 Welsh Pool Rd Suite 200, Exton
Hardware Stores
“I’m a customer from Canada and was ready to buy a lot of tree bolts for my treehouse project. After taking advantage of the free virtual meeting / consultation, the staff advised me that my trees were too small and I needed to modify my plan so that my treehouse would be safe. This resulted in a substantial order being cancelled so I am very grateful to the staff for their honesty. I will likely be shopping here again for accessories once my project gets to that stage. I also recommend the book “Backyard Treehouses” by the same owner (I think!) Honest, reliable and knowledgeable company!!”
6:30AM - 5PM
507 Trestle Pl, Downingtown
Hardware Stores
“Billows in Downingtown, still remains to be my favorite supply house around. The employees are top trier, and always friendly. They go above and beyond to help you out. Wouldn’t go anywhere else.”
“Absolutely wonderful experience. Purchased a new Samsung washing machine. Carol helped us and she was awesome. We bought a new in box unit off the floor. It was discontinued model, with an excellent reduced price. My husband applied for Lowes credit card via Carol and received a $100 off the already discounted price. I urge anyone buying an appliance to ask for Carol.”
“After making a few calls, Johnstone had the part I needed, sold it to me as a regular homeowner, not a contractor, and my furnace was back up and running quickly! Had initially called a different store in the chain that didn't have the part, but they gave me the address for the Downingtown location and put in an order to have the part set aside for me.”
“The staff was so nice and helpful! I came in to build a swing and the worker Jen helped me with everything, including cutting wood, which was such a blessing! She was so sweet and happy to help, it really made my night.”
“I had a terrible experience at the Lowe's near by and made a bee-line here. I am an art teacher and once a year I go to Lowe's (well, not anymore) to have some wooden planks cut down to use for sculpture bases. Yesterday I tried the Lowe's in Pottstown, but their wood cutting was out of order. Today I went to Lowe's in Downingtown. I selected my planks and asked for assistance. The two people in the department were busy and asked me to wait until they were free. No problem. I waited 15 minutes for them to be free. When the employee met me at the cutter, he asked what I needed done. I had 4 10' planks that I needed cut into 12" pieces. It would take about 5 minutes to do. He told me he didn't have time to do it. He said if he did have time, he would have to charge me for the cutting (I already knew that because there was a sign saying so) I said I didn't mind paying for the cutting, but he refused to do it because he "didn't have enough time." There is a Home Depot just down the road. I went straight there. They were friendly and accommodating. They cut down the wood and it took 5 minutes. They did not charge me for the cutting and helped me load up my cart. It was a world of difference and the reason I will no longer shop at Lowe's. Thank you, Home Depot.”
6:00 AM - 10:00 PM
1136 Town Square Rd, Pottstown
Hardware Stores
“Was only in here for a brief moment as I knew what I needed and was on a mission, however I had a good experience. The store was clean and organized. I didn't have any interactions with employees, but saw them interacting with other customers and it seemed to be going well. I used the self checkout and the process was painless.”
6:00 AM - 10:00 PM
1136 Town Square Rd, Pottstown
Hardware Stores
“Was only in here for a brief moment as I knew what I needed and was on a mission, however I had a good experience. The store was clean and organized. I didn't have any interactions with employees, but saw them interacting with other customers and it seemed to be going well. I used the self checkout and the process was painless.”
“Found what we were looking for but needed help getting product from the top shelf and could not find anyone available to help so we used the rolling steps ourselves. Not a problem because it was quicker than waiting around for staff to become available.”
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“Family-owned and run hardware shop which most likely has what you need at a reasonable price. They are conveniently located and are helpful every time I stop by to grab what I need to finish a project I am working on around the house.”