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January 2024 by Jason Wright
My 4th car I’ve bought in my life and all I can say is this was my best experience yet! Everyone treated me like family and actually showed that they cared and weren’t just going through the steps to make a sale. I got the exact car I was looking for at the exact price I wanted. Couldn’t be more happier. Definitely will be recommending to any one I know looking for a new car.
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January 2024 by Nathan Famolaro
Had my jeep towed here for service. They say “we wont service it if it wasn’t bought here” leaving me with nowhere to go. You’re a Jeep dealership and you want to be petty and not serve customers because they bought it elsewhere?? Unreal. Leaving me with no where to go with my jeep and having to pay hundreds to tow company to get it back to the dealership it was purchased from. Unbelievable. Wouldn’t even let the tow driver drop it, and allow it to be picked back up on Monday. I will never ever do any business with David dealerships. They are just as bad as reedman toll if not worse. Go elsewhere. These people are not worth your money
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January 2024 by Charles Ziegler
I want to thanksJohn Krieger in sales working with us to make our purchase so easy. He explained all the details of our Ram truck to us... Also, was very nice in every way making this transition go so smoothly.Thanks AgainCharles
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January 2024 by Steven Z
The only place to buy a car! Excellent customer service and great throughout the whole process. There are no games here, everything is on the up and up and very straightforward. Gary and Jan were the nicest and most honest people I've ever dealt with purchasing a car. 11/10 recommend.
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January 2024 by Chuck Mandracchia
First class organization all the way through! David Jeep and Bob Wiebe, went out of their way to get me into my 2024 grand Cherokee 4xE. I this is my 5th grand Cherokee in 15 years and have to say the commercials are true I have found my Jeep Dealership. If you are wondering why such a rave review? I was a repeat customer at the other Jeep dealership in “Jeff” Downingtown. Worked on the deal for a few weeks, day of the sale it was apparent I received lip service and zero work was done. Made a call over to David Jeep and was speaking with Bob Wiebe, just to keep the other dealership honest. Well Bob asked for the opportunity to try and help. the entire team at David Jeep, handled my purchase with white glove service as if I was a VIP (I’m not). I just want to that Bob for his honesty and communication and the rest of those that helped get into my new Jeep! Thank you Bob & David Jeep!!!
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January 2024 by Kevin Nusspickel
Austin was very professional and personable. The issue with my experience here at David Dodge was when I received the estimate for an annual inspection. It was extremely over-priced and I got the work completed for more than half the cost at another place. Moving forward, I will take my business elsewhere.
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January 2024 by Sue Grau
Best dealership ever!Our salesman Ken Gray has worked with us to lease several cars and trucks now. We are always VERY happy.Rarely is there a problem, but when there is, the whole team at David Dodge(including the owner!) will work hard for you to get it worked out, to your satisfaction.Honestly, I can’t say enough good things. I am loving and having so much fun driving, my new Dodge Hornet!
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November 2023 by Mark Hineman
John McNichol was absolutely amazing! I had spoken with him by phone and told him we would stop in after my daughters lacrosse tournament. He met us at the door with water for her and a genuine smile and caring attitude as he got to know us and had the trucks ready I had asked to see. He then took us out to test drive multiple vehicles at our request giving us an in-depth comparison of each while never coming across as pushy or overbearing. Throughout the sales process he explained EVERYTHING in detail and introduced us to other members of the Dodge dealership team that kindly helped us complete our sale. Overall it took about 2 hours from the start of walking in the door to finish of buying the truck and this dealership (and John M.) has gained a customer for life with how well he treated myself and my family. Do yourself a favor and ask for John…you can thank me later :-).
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November 2023 by Enzo Vaselli
“Service with a Smile” I showed up to David Dodge with a nail in my tire and they greeted me with smiles and made me feel like I was in the right place. Tyler got me in and out in less than 20 minutes! Saved my day and would recommend them to anyone who wants speedy and top notch service. Thanks guys!!!
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November 2023 by Paula Whittaker
Great service, right up until I go to pick up my car and wait 25 minutes for someone to bring it around. They ask what time I will arrive so they can bring it up, then I still wait.6 people behind the service desk who were willing to call someone on their walked talkie to get it and then avoid eye contact with me! They were not on the phone or with other customers after the initial 5 minute rush.Thankfully the girl who checked me out got tired of waiting too, got my keys and did it herself!I don’t usually complain publicly but the text and emails asking for a review just kept on coming.
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October 2023 by Heather Maneely
As someone who has worked in customer service majority of my career; I truly hold companies to a very high standard. I expect every company to deliver at least at 90% of what I would provide to my customers. Now, my company is a considered a top leader in customer service and I work along side several world class performers in customer service. With that being said; I can be a "tough" customer to truly WOW! me enough for me to leave a review.I can honestly say David Dodge has won that WOW! From the start, I was blown away with the honesty and professionalism offered by David Dodge. I scheduled my appointment and Ryan was kind enough to stay in touch with John and myself leading up to our appointment. I was skeptical that they would be able to "check all of my boxes". I wanted something AFFORDABLE, safe, reliable, with a warranty & preferably under 80k miles. Knowing I did not have the best credit; I was not shooting for the stars and went in understanding I may not get the newest or fanciest.When we first arrived, Ryan immediately greeted us and remembered our story and introduced us to Bob. Bob listened to our concerns and what exactly we were looking for. I had a VERY strict budget and a strict list of "needs" vs. "wants". I made a joke to my husband "could you imagine if we got a renegade!?" I laughed as my husband reminded me "manifest it baby".Within our first hour there; Ryan said "I think I checked all boxes" he whispered something to Bob and about 5 min later Bob said "go look out front".IT WAS A JEEP RENEGADE!!!! I was shocked. I immediately turned to my husband and said there is NO WAY! My husband looked back and said "happy wife; happy life. Manifest it!!!" Of course we went back in and I reminded Bob of our budget. He smiled so nicely and said "well, I already know that BUT do you like it!?" . Of course I loved this 2020 Renegade with less that 40k miles... but there was NO WAY!!!! Ryan came back & said "YUP! ITS ALL DONE. However; the car isn't even listed on our website yet it was just traded in last night so we want to make sure its perfect and an oil change."My husband smiled and said "Its OURS!!!" To say I was in disbelief is the understatement of the year. But it got better.After we confirmed our WARRANTY UNTIL 2027 WITH GAP COVERAGE ALL STILL IN MY ORIGINAL BUDGET!!!!Bob informed us that they wanted to put new tires on the car and give her a full detail. Since the tires weren't in stock; he offered for me to come back on Monday or Tuesday for the new tires & full detail. Of course! I was nervous about the price of new tires... NOPE THEY WERE INCLUDED!!!We just left from our detail and new tires and we are still just blown away. The waiting room was stocked with snacks, fresh coffee and water. Absolutely every staff member was so kind to us and our 8yr old daughter. We truly felt like we were just hanging out with family.When our car was done, Josh from service was kind enough to go over my oil change details and the packages they offer. I was SHOCKED to find out the oil changes will be $60 LESS than my previous car and previous shops! And even cheaper with their package. Not only did they welcome us back, Bob kept us informed the entire time and even remembered my husband wasnt feeling well and continued to check in and make sure we knew he was there if we needed anything. My husband and I are so grateful for David Dodge! Especially; Bob!!! & Ryan for going above and beyond for us.Also HUGE thank you to my incredible husband getting us my DREAM car!!!! And Harlee finally has her jeep all thanks to daddy!! ❤️
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October 2023 by J Shiekh
My husband & I just purchased a 2023 grand Cherokee L from this dealership earlier this week and the service / ease of the transaction was wonderful. Although my husband did most of the leg work, we had a great experience with Alyssa Pyle & Brad Ross. The icing on the cake was they delivered the car to us (thanks also to Doug for being so nice). I highly recommend using them if you’re in the market for a new car. It was the best car buying experience we’ve had!
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September 2023 by Nick Ashleigh
Bravo to Mike and the sales team for finding us the exact car we wanted. Great vibe in the sales area, prompt and efficient process with finance. Great job Mike and Jan - we will be buying all Jeeps from this crew going forward!
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September 2023 by Devin Mader
Absolutely great experience at David Dodge. Couldn’t have asked for better service from Josh who kept me informed, made me feel comfortable and confident in my decisions while building my charger and kept me informed and answered all of my questions while we waited for my new car to arrive. Chris who supported me with the financial side was awesome as well! Always a little nervous as a young female in car dealerships but Josh and Chris were trustworthy and a great team to work with for such a big purchase!
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August 2023 by Dave Clark
For years, we have seen the commercials for this dealership which say “we’ve always been your dealer, you just didn’t know it”. Well, now I do! Their customer service at David is exceptional! From the first inquiry until we signed the paperwork, it was a great experience and they catered to us in every way possible. Our salesperson, Josh and Alan on the finance side were amazing! I highly recommend buying your next car from David. Fantastic experience.
