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August 2024 by K S
Pharmacy staff is fine, but the kid at the Front register was leaning over the counter playing on his phone the whole time while I was using the self check out.
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July 2024 by J H
No restrooms. Continue to the next store. What an indecent, un-civilized store. Nothing says "shop here" like "I know you got to go, but you can't!" Ha!
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May 2024 by Peter
This CVS had a few customer service issues a few years ago, but those problems have been fixed and the service is now top notch. The store is clean and well-stocked and the pharmacists knowledgeable and willing to answer any questions. And I usually have plenty. So I am pleased.
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May 2024 by Helen Hoctor
Pharmacist is very knowledgeable and helpful
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May 2024 by Joyce Cooper
Out of state at CVS and loaded all my coupons and at checkout my 40% coupon was not reflected. Team member had me do a search and hit the button again to add to card. Not sure why it looked like it was loaded the first time and was not. Always double check.
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February 2024 by Justyn Roderick
I just had easily the worst experience of any pharmacy in any state I’ve ever lived in. The woman takes my prescription, claims they have it and enters my insurance etc. so this woman with long braids wearing maroon scrubs and a black mask is looking at me giving me dirty looks the entire time. She comes and looks at the sceeen, goes back to her computer. Comes back and gets the prescription and proceeds to act annoyed and like she cannot stand her life or job and says “i can’t even read the DEA number” mind you i have my prescriptions filled every single month and they seem to be able to read it every time. So she hands it back to the tech, and tech says “should i call the doctor?” And the apparent pharmacist with the long braids and black mask rolled her eyes and said “you can if you want” I’m literally just trying to get my medication prescribed from my doctor and this place made me never want to enter a CVS again. I’m a travel nurse and the attitude and looks these women just gave me will have me never spending a dime at any CVS in this entire country. I hope that woman finds a way to become positive when she went to school for all that time to be a pharmacist, just to display the poorest, most cold hearted, non standard of patient care type of behavior. I’m in shock at how discontent and angry this woman was. What a horrible store and staff. Someone fix this! I’m calling corporate immediately.
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February 2024 by 283eas
This place used to be a good pharmacy but in the last year it’s gone downhill. I haven’t had a single prescription filled in the last 12 months for our family that didn’t require me to ask a doctor/pediatrician/specialist/ER doctor to send the prescription back over because this pharmacy “never got it.” There’s a common denominator here.I have had so many prescription orders magically come in while I’ve been at the pharmacy counter inside. I have had the manager lie to me on multiple occasions about how long it’d take for an item to be ready (e.g. she’ll say it will be ready in 30 minutes, I show up 90 minutes later sick kids in tow and lo and behind she needs another 30 minutes).Don’t waste your time and go to a different pharmacy. Dishonest, constantly short staffed, and disorganized. Not what you want in a pharmacy.
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February 2024 by kalup knox
Don’t mind me. I’ve just been sitting on hold for an hour. Never came to the phone or anything. While I’m sitting here literally dying. Trying to figure out if I need to drive an hour away to the ONLY CVS within an hours distance that MAY have what I need. If really rather not drive for nothing to only find out they actually don’t have what I need. They need better employees. They obviously are so busy that they can’t come to the phone to at least verify if they have it.
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February 2024 by Qaizar Hassonjee
Pharmacist was incompetent and wrong and when I corrected him he became abusive, started screaming in my face and threatening until the store manager came and ordered the pharmacist to back off and filed a complaint against him
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January 2024 by Carmen Sandiego 32
My mom and I just left this CVS. We had over-the-counter merchandise to fulfill our 2023 card balance. We had $150 to spend.Our over-the-counter cards has an application that confirms whether the over-the-counter products are eligible.We took an hour out of our evening to gather our products.We waited for 10 minutes, for a cashier to come to the counter.She was obviously doing some stock work but all she needed to say that she would be with us shortly rather that not acknowledging us.She came up to the counter did not even say hello or thanks for waiting.Lastly she rang up all our items and out of 15 items only three came up eligible and she told us that there is nothing wrong with her computer and that we need to call our insurance company.Meanwhile, we buy these items eg A&D ointment, allergy medicine, band Aids Etc. all The time at CVS’s with our card.Never did she once apologize, said this is not CVS’s problem, and she was the manager so there was no one else to talk to.Her mother happened to be there and scolded us for the way we addressed her.We did not raise our voices nor did we speak to her harshly.We were just trying to explain that we buy these items all the time at other CVS’s.We are considering dropping our CVS monthly membership and using Rite Aid.This young lady was very rude and I hope someone teaches her some manners and how to be a leader.By the way, this is the first time I’ve ever written a negative review of any business.We went to another CVS this morning in Wayne and all of our items were covered and excepted.Guess the manager was incorrect there must’ve been a system issue last night.
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December 2023 by Maria Santory
At the Hatton Drive location …. Ugh I said in front of my young daughter after getting our vaccinations that it’s Never a good idea to drink from a friend’s straw that viruses spread that way. The pharmacist made eye contact with us and says I am in college we all do it we all share straws with friends I do the same thing and smiles …. Ugh so my kid said seeee mom she does it and it she is a pharmacist…. Thanks for nothing …. Now my kid did say she would listen and not allow a friend to try her Starbucks drink or drinks from school but it would have been nice for her to say yes you can get sick that way or say nothing :( in reply
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October 2023 by Kathy Tran
If I had to give this CVS pharm a zero stars I would.. never picks up the phone… tbhCVS company needs to provide this place with more pharm techs and workers , b/c I know they can be short staff- it is the company’s issue not the workers/staff there fault
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August 2023 by J Eng
Talked to a pharmacist. I dont know who he was, but he did not have a whole lot of bedside manners. He always sounded like you are interrupting him, annoyed and impatient.
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August 2023 by David M
The staff of this CVS were very friendly, helpful and answered all of my questions
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August 2023 by Kevin Huang
I was here today and I was asked workers where the stuff at and two employees are treated me nasty that makes me so uncomfortable come this CVS again
