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July 2023 by marie Holland
Concord Auto Body is the best! Pete had my back when the insurance company tried to give me less than the cost of the body work. He got everything fixed with quality material and in less time than planned for. I hope I don't need their services again, but I would definitely recommend them for auto body work!
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March 2023 by JB
These guys are the best. Their workmanship is excellent. They can even advise you and protect you from your own insurance company. That's saying something!
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March 2023 by Justin Hade
Pete will take care of you and handle your insurance company! Great service & the cars look fantastic when they're done
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December 2022 by Carol T.
I selected this body shop based on Yelp reviews. So glad I did. I failed to schedule an appointment for an estimate. Pete came out to evaluate my vehicle. He went above and beyond. Took several picture, offered info on what I can expect, and buttoned up my rear bumper to prevent any weather damage that might occur waiting for my repair. He didn't even know if I would have him perform the repairs, yet went the extra step in customer service.
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September 2022 by Drebbz D.
Bad experience. The older lady behind the desk was rude and dismissive. The technician was helpful and supplied me with information for insurance; but the first impression had already been made and that was what led me to go elsewhere.
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July 2022 by Marcia Hall
Excellent quality job! Unbelievably supportive and helpful providing me with the right rental car for my mobility issues. Bob brought my car to my home when my husband was flown to the University of Pennsylvania Hospital and the car was done. Thank you Bob for reducing my stress and to all at Concord Auto Body for a great job. I highly recommend them!Service: Painting
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July 2022 by Pat L
Quickly fixed my repair.Excellent customer service.
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June 2022 by Jacqui O.
I first went to Concord Auto Body in 2015 with my last car, and was so thrilled with the service that I returned with my current vehicle. Pete took care of me the first time and performed that same level of service now. He is professional and kept me in the loop about my car, which was returned looking practically new and better than ever. The car was clean inside and out, and showed zero signs of the trauma it endured several weeks earlier. I highly recommend Concord Auto Body and Pete for the impeccable service I have received. I won't trust my cars to anyone else.
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July 2021 by Heather DeMuth
Concord Auto Body Shop was awesome! Went in for an estimate regarding repair costs after my car door was damaged. Staff was so helpful and nice... they ended up fixing my door at no cost to me! Go see them if you need work done!
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February 2020 by S H
Get in and get out with fabulous customer service!!
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June 2019 by Ben L.
I've had the misfortune to require repair work on two cars over the last two summers. Based on Concord Auto Body Shop's reputation we took our Jeep Grand Cherokee for an estimate last summer and were hoping to have it scheduled for repair while we were away for a 2 week summer vacation out west. Concord Auto Body was extremely busy, but Pete was very accomodating and said he could fit us in while we were away on vacation. We were kept informed on the progress and any additional potential work while we were gone. While still away we were informed that the car was ready and we could pick it up when we returned. The Jeep looked perfect when we arrived to pick it up. The car was also immaculately cleaned which was a bit unexpected. Considering we have two young kids it was a very nice sight to see the car look brand new on the inside and out! In June of this year we had to take my BMW 3 series in for a minor scrape on the front left fender/bumper area. I was dreading the potential cost of this one because a family member had scraped the car with his car and we were not handling through insurance. I feared the worst in terms of damage cost even though the damage didn't look "that bad". Again, we arrived at Concord Auto Body on the verge of a trip to the Delaware coast for a week and were hoping we could get fit in while we were gone. Pete, again was extremely accomodating and said they would fit us in. He gave us an extensive review of what would need to be done to fix the damage including several potential addtional significant costs that might be incurred depending on what was found underneath the bumper and the various sensor for park distance, etc. We were again kept informed throughout from the call a week in advance of our drop off as a friendly reminder and during our trip to inform us what was done and when the car would be ready for pick up. Upon our return yesterday, the car was sitting there waiting for us. The car looked perfect like it just came off the show room floor of the dealership. Pete and the crew inside were extremely friendly and we joked around about how my Dad still wouldn't be invited over for Thanksgiving for damaging my car. As I got into the car, I was again floored by how clean the car was on the inside as well as the perfect fix on the outside. I genuinely felt like I was driving a brand new car again! Thanks Pete and everyone at Concord Auto Body Shop. You do fantastic work! I hope I never have to see you again, but if I'm in need of repair work in the future, I will definitely be seeing you!
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January 2019 by Mark P.
WOW! What a place. Listen to this. Concord removed serious scratches from my car and repainted it in mid 2014. They did a great job, but that's just the beginning. Today, in 2019, I went in with a new problem. I was in rough country over the weekend and had a little incident. I had to make a U-turn on a very bad dirt road. When I backed up during the U-turn, I went over a small, angry rock that grabbed under my car and, when I pulled forward, dislodged the rear bumper slightly. Just slightly but enough that it might have required a replacement of the bumper and then a repainting of the car!! That would have been a disaster for two reasons: (1) a BIG expense; and (2) the paint job Concord had done in 2014 still looked GREAT! There was no reason, other than this bumper problem, to repaint. So I went in, with my heart in my mouth, and asked for someone to look at my bumper and give me an estimate. So "Pete" came out and looked. First Pete said, "Aren't you the fellow whose Toyota we repaired and painted a few years back?" I said, yep, that's me. Wow I thought, what a memory after 5 years. Then he looked at my car and said: "Keep your fingers crossed, I may be able to fix it right here and now - in the parking lot." He went and got some tools and bingo, 20 minutes later I was good to go! My car looked like new. I said, "How much?" He said, "Forget it, I was glad my idea worked and the problem is fixed." Now that is what I call service. Fixing a totally unrelated problem for free after 5 years. Anytime you have an Auto Body problem, go to Concord Auto and ask for "Pete". Tell him I sent you. You will never be sorry.... even after 5 years!
