Cleopetra's Grooming

Hours: Cleopetra's Grooming is a local pet grooming business that has garnered mixed reviews from its customers. Many customers praise the great job the groomers do in making their dogs look and smell nice, with reasonable pricing. Customers appreciate the friendly and attentive staff who are good about providing updates. However, some clients have expressed frustration with the business's poor time management and scheduling issues. Customers report that the groomers are often running late, with dogs sometimes staying at the facility well past their scheduled pick-up times, sometimes until after 5 pm even with a 9 am drop-off. The long wait times are reportedly due to all the dogs arriving in the morning and then waiting around for most of the day without any breaks or walks. This can lead to a stressful environment for both the dogs and the overworked groomers. Despite the skilled grooming, some customers have noted that specific requests, such as ear or tail trims, were sometimes overlooked. The lack of clear communication around pricing and estimated completion times has also been a point of contention. Overall, Cleopetra's Grooming seems to offer quality grooming services, but the business could benefit from improved scheduling and time management to provide a more streamlined and predictable experience for its canine clients and their owners.

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1. Gladwyne, Pennsylvania