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August 2023 by Rose Troilo
Although some people were nice they truly are unsure about shipping to different countries!! And we're not helpful when things did not go correct and no information on who to talk to and why package was not delivered on time, it took almost 6 more weeks for package to get delivered and receiver had to pay more funds to get package!! Had to get information on my own!! So I was not happy and it was not the first time!
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August 2023 by Lauren S
I go here frequently and I can’t say I’ve had all great experiences across the board. Today in specific “Idolyn”(red hair) helped my boyfriend as I was standing beside him. She was no where close to pleasant to be helped by. She was rude, abrupt, and cut my bf off numerous times. We brought in a package that was a family members and “idolyn” had (in an unprofessional manner) corrected us telling us we should have packed it up ourselves and she couldn’t help us. As if we know this. And honestly they have packing supplies yet she was more interested in telling us we had to come back than discuss packing options. Wasn’t worth her time. She was very arrogant in her attitude and overall prideful in her position. If she didn’t act so arrogant the explanation would have been great to learn from. I really hope she doesn’t treat all customers like that and that she was just having a bad day. Either case treating someone like a moron in customer service is very unprofessional. I was disgusted after she had acted like that to my boyfriend and I’m sure u would feel negatively too.
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August 2023 by Justin Gleiter
Tried to over change me $30 for shipping my package. Quoted me $47, so I took it to Staples who shipped it UPS for $17.
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July 2023 by Mar Lyx
This is my third time being treated horribly with 3 women at this ups who could not be more mean and could not care of my problem and could not care of helping me so I just left without dropping my return. This time and this particular woman needs to treat her customers the way she wants to be treated by her customers. SHE IS AWFUL MEAN!!!! I have dropped many returns without any issues in the past with packaging or without packaging. She couldn't scan the barcode on my printed label. She could just have typed them in. She sounds so annoyed and almost yells at me. I don't know the person's name, but she's tall with dark hair.
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June 2023 by Mark Rittwage
The Gilbertsville UPS location is top notch. I love this location. The staff is friendly and helpful. Chris is awesome!
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June 2023 by Jennifer Anderson
I love this UPS drop off! Staff is so nice. I had an amazon return that required a label for battery pack, I had all my info ready and the associate helped me no problem and didn’t need to use the kiosk. The kiosk is handy for when I want to get in and out quickly and leaves the associates available to help customers shipping other packages!
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June 2023 by Chris Yahner
The rude and nasty person everyone is talking about..... her name is Chris. Every time I go into this store and she is working i have listen to her talk down to customers. She speaks the people like they are trash. This is not an isolated occurrence. This is every single time I step in the store and she is there.Please quit your job if you're unhappy. One day you're going to disrespect the wrong customer and have a real problem on your hands.The only reason i'm giving two stars is because of Pam. Very helpful, very polite.
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June 2023 by Kate Hanna
The woman who works there should be fired! Horrible attitude, rude and downright mean to customers. I felt so bad for 2 of the customers in there, they were almost in tears. One customer left to go somewhere where someone would actually help him and treat him the way she was.
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June 2023 by Indy Doyle
Horrible experience would not ship a Amazon even though I had a qr code
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May 2023 by Karen Klein
One associate working 5/17/2023 at 8:51am was very RUDE. Scanning an Amazon return at the kiosk it said “see associate”. I went as instructed. Asked this person for help was a mistake. Very unprofessional and talking to me like a child. I am now having issues with this return because of her
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October 2022 by Jenn M
Love this place. Chris is friendly, personable and I enjoy going in and seeing her. She does a great job and works hard to keep her store well run. All her staff are friendly and helpful as well. So happy they are so close too.
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October 2022 by Elijah Groff
Went to ship a package out and lady grabbed the package and the label and was silent I asked if the label is how I track it and she ignored me! I said what you don’t answer questions and she said NOPE, I said have a nice day! Don’t go here
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July 2022 by Jake Dedrick
Will never ever do business with them again. Hope they loose all their business.
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June 2022 by James Andrews
Always easy parking right in front. I’ve never had to wait for service. I guess I’m in and out in about a minute and a half. I’ve only used them for Amazon returns but probably made four or five returns in the last six months. Can’t ask for better service, they do a great job.
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May 2022 by Cori Bonenberger
Very friendly customer service excellent store it's very close I'm so glad they opened your in and out in no time
