-
July 2024 by Elizabeth Smith
Helped me get into my car when I got locked out, thank you!
-
April 2024 by Lance Silver
So I somehow managed to cause catastrophic engine damage to my car - again. Yes, second motor replacement. Agreed - who does that?!
First time was sort of a warranty situation, so I went to a dealership service center. Second time, however, was well beyond any warranty help no matter how much I negotiated. Had to find another option.
My usual car guy doesn’t do big jobs like an engine replacement, so he recommended a group he had used for some work on an import not too long ago - Moonlite Motorwerks. I had the car towed over there.
After they reviewed the car, I called over and spent a ton of time on the phone with Paul and Berta, who explained the process to me. We eventually agreed that we’d do it and settled on a price range.
Got the call that the replacement motor was in and work commenced. Long story short, it took many months to complete the job - it was complex, they are extremely busy, and it was during a period of time when “supply chain” was a serious issue in the auto repair space. And frankly, other than dealerships, most places won’t entertain a replacement job.
All that being said, the car was eventually delivered and I paid the lower end of the range we discussed. Paul explained that after a complex job like that, there’s no doubt a light or two will come on, and to bring it back if/when that happens.
Car was performing flawlessly, a light or two did come on, and they tidied up the issues quickly and very inexpensively. In fact, they even repaired a few follow up items and either didn’t charge me or charged an amount so low I couldn’t believe it.
I continue to bring the car there for service when necessary. They’re a multi-generational business and they seriously know cars. They are extremely reasonable and don’t bs you. Really good people. I recommend highly.
-
March 2024 by Cameron Allen
Dropped off my 2015 m235XI for a "Chassis function restricted message" after the diagnosis they found it was the VDC/EDM module from water damage. A unusual occasion, they took a little while to complete the job. Mostly because they're fairly busy and they wont start working on your car until all of the parts are delivered. As well as the problem with my vehicle required a little more work splicing the damaged harness due to the water damage. They took care of all the insurance work. All work was completed properly and because of the wait they gave me a 500$ discount. The wait was worth it... Would recommend for electrical BMW work.
-
October 2023 by Alyson Dedeian
If I could rate zero stars I would. This was by far the worst experience I have ever had at an auto body shop. The “manager” Paul was rude and condescending. The woman working at the desk was clueless as to what was going on with my car. All this place tried to do was look for opportunities to elevate their insurance claims. Please make sure you believe the bad reviews and think twice before leaving your property in their hands. My car sat on their lot for over a week while they blamed insurance for not delivering the estimate which wasn’t the case. I went to check on my car to find it sitting off of Philadelphia Ave unlocked with the windows down. I had personal property left in the car get stolen which ended in a police report being filed. I had trouble even getting my car back and out of their junk yard lot. I took my car the same day I left there to Fred Beans and they were able to recognize and fix my cars issue the same day with a complimentary detail ready for pick up the next. I have reported this business to the BBB who is undergoing an investigation. Please beware!!!
-
June 2023 by Walter Bailey
Outstanding performance!! from customer service, and the great mechanics. Every i was dotted and every t was crossed.Thank you, Team Motorwerks for a great experience!!!Apostle W.Bailey
-
November 2022 by Chaim O'Deens (Chi)
Moonlite has taken care of numerous vehicles for my family in the past 10 years. Mark, Paul, and their team work with integrity, compassion, and quality. Not only have they earned my trust with my vehicles, we've also developed a relationship over the years. They are great people and they know what they are doing. They run a great shop and definitely can handle your automotive needs at a fraction of the price of dealership costs.Services: Oil change
-
August 2022 by Mike Peters
Have my car towed there sat there for about 8 months they told me that it should just be a parts car because the computer was bad the ECU was bad PCM was bad needed all this work I should just turn it into my insurance company so I had my buddy pick it up on his trailer he put a new relay in it and the thing started up it was fine
-
August 2022 by Ryan Gagnon
Brita, Mike, and Paul are top notch. I had driven to Kutztown University to drop my son off for basketball camp in my 2013 BMW X5. When going to make the trip back home the vehicle would not start. A quick search of the area and I was able to find Moonlite Motorwerks about 30 minutes away. After a few calls Brita was very helpful finding and arranging a tow service that could get my X5 down to them properly using dolly's as the vehicle would not go into neutral without it running. I clearly explained the issue I was having with the no start no crank and some of the recent maintenance / repair worked performed and Brita was able to proactively order a starter motor before the vehicles arrival. Knowing that I was stranded and 3 hours from home they made arrangements to take a look at my X5 first thing the next morning. The starter motor replacement went smoothly and precise and the trip back home was uneventful. This is great family owned and operated business that has a high level of expertise and skill. They run the business very professionally and are honest and straightforward. I feel very fortunate to have found them as a person who does most all maintenance and service that I can at home. If you have a BMW or other European car this is the go to place to build a relationship with.Service: Engine repair
-
July 2022 by Tony DiMarzio
Been taking my e39 there for more than 10 years. They do excellent work and are very honest. That's the key combination when it comes to mechanics.
-
February 2022 by Greg U
I can’t vouch for their mechanical abilities because they had my car for two months and never looked at it. Their business ethic is horrible. They booked me an appointment then they had the car for two months and never looked at it. The lady who answered the phone would promise to call back but never did. After two months i went to pick it up and they actually asked me if it ran. I drove it off the lot. Granted my car is a bit of a special case, but why did they give me an appointment if they were not interested in working on it?
-
October 2021 by Linda Davison
They are the best! Mark and crew have been servicing my 2004 BMW for years. They are knowledgeable, honest, and reasonably priced and a pleasure to deal with, truly experts in their field.Service: General repairs & maintenance
-
September 2021 by Kristi M.
My family and I have been using Moonlight for years and its the only place we will ever go! They are a family owned shop and the entire staff is friendly and easy to work with and go above and beyond for their customers! They are an extremely trustworthy, cost effective shop and make sure your vehicle is done correctly the first time. I can't say enough good things about them!Services: General repairs & maintenance
-
June 2021 by Clifford Campbell
Moonlite delivered fast professional service for my BMW X5 at a great value! This is my go-to shop for dealer quality diagnostics, service and repairs at a fraction of the cost. They also provided me with a loaner when my car is in the shop. Moonlite Motorwerks offers exceptional services for BMW and other European makes!!
-
January 2021 by Rick Draper
My Son & I have been doing business with Moonlite MotorWerk for over 10 years & have had nothing but excellent experiences with them. We have referred many people to them over the years.
-
January 2021 by David Keytanjian
Greatest place to get your car maintained.
