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April 2024 by Emily Myers
food is normally fine. drink machines are 97% of the time down. the people working have no customer service skills. the way they redid the drive thrus has made the wait times 10 times longer when pretty sure the idea was to have the opposite. no management at all. kids working are always screaming and messing around rather than doing their job. i understand it’s just a mcdonald’s too but there’s just no authority or respect anymore. for the prices they have raised there food too, it should not be that way. good money wasted on remodeling that place.
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March 2024 by Sherri McCoy
They are understaffed, wait times in the drive thru are very long, and they often close the lobby because they don't have enough employee's.
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March 2024 by Michael O'Connor
Will not return to this
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March 2024 by Amanda Kerlin
This location is usually decent. Today we wanted shamrock shakes, but they said the machine is down. This happens at every single McDonalds we go to. I seriously only go a couple of times a year and I just want a Shamrock shake but can never get one. Anyway, we just ordered burgers and my son's Big Mac had a huge long hair in it. I would rather just call and talk to the manager, but the phone number does not work.
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March 2024 by Tim Barone
Usually this McDonald’s is kind of trash, over the past couple months there has been a significant change that has been really really good. Fast times, exceptional customer service. Jacob Was on drive-through today. He answered all my questions perfectly, and is a great employee
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February 2024 by Deborah Sminkey
Love McDonald's. A little disappointed sometimes. The fries are not hot and crispy. I do love their fries,but. If the fries were better,they would be perfect. Not stopping me from going there though.
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February 2024 by Nikki Weller
Can I give it 0 stars? Ever since the remodel it has been downhill! They can't get an order correct; wait times for food are 30+ minutes. I have given it a few tries for my kids, but they have failed me every time!
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February 2024 by Joel Weller
35 minutes for food to be brought to table after ordered. Drinks were wrong and food did not match order request.With the remodel, all they focus on is drive through. Good luck with dine in or carry out.
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February 2024 by R Frank
Pennsburg McDonalds was good. The Gilbertsville/Boyertown has a poorly lit parking lot and lots of out of stock menu items. Avoid the ladder.
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February 2024 by Kate Martin
This is a good one. It must be well-managed as the employees are well-trained and pleasant.
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February 2024 by Olivia Buchmann
bruh I pulled up around 9:15pm last night and two cars in front of me at the drive thru backed up and left. i pulled forward and waited probably 15 minutes just for the car in front of me’s order to be taken. meanwhile 2 cars from the other lane left. it was finally my turn to order and i say at the intercom for another 15 minutes with nobody saying anything to me about what was going on. i finally get my order taken and pay and get my drinks. minutes later my sundaes. another 10-15 goes by and i finally get my fries. looked to be at least 4 people working meanwhile the inside was closed. my fries were not even hot considering how long they took to come out. whole experience took around 45 minutes with literally no worker explaining what was taking so long or apologizing. literally the least you could do is explain that you’re short staffed or what the hell is going on. this place sucks literally the worst experience i’ve had alas i’ll still go back but if that happens again i’m gonna be real mad.
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February 2024 by Anassiri Valdez
The fries ? are so good!!! McDonalds is a very good place forvyour breakfast and lunch. Recommend the big Mac and the fries.Parking: Parking is available and there are plenty of slots open for more cars. I can say that when it's busy the parking is a bit hard.Kid-friendliness: Playgrounds occasionally and fun activities, toys and meals for kids.Wheelchair accessibility: There are ramps for people.
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January 2024 by Garrett Crouthamel
Kid-friendliness: Happy meal is good but forgets everything
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January 2024 by alyah hand
The lady that worked in the drive thru today. Was an old lady I’d have to say passed 60s. She was very rude through the bag at us with the food. The way she is treating these people she should be fried. If you don’t want to work for McDonald’s then find another job. I hope this McDonald’s talks to this later Bec again very rude why would like have someone rude and that throws that bag at you in the drive thru I am not happy at all. This happened today
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January 2024 by Mike Prince
I refuse to eat at McDonald's in my area. The McDonald's closet to me is Gilbertsville Pa.I first went to it around 1990 when I started dating my wife. We would drive from Florida to her hometown, Boyertown Pa. At first I thought maybe they (McDonald's) was having a bad day. So I tried them out maybe 3 or 4 more times. Nothing changed if anything they got worse. I did finded out that they was private own.My wife said she worked there in 1979 and it was bad then. It's all due to management. The things the kids did working there and the people in charge, I wouldn't even put them in charge of mowing my yard. I drive over 10 miles away to get a hamburger. I want evenbuy a coke there. I feel bad for the people. This is ALL they have to get a burger fries and coke. The happy meals for children even suck. But the kids don't know any better.Mike P.
