-
February 2024 by Paul Bauer
What a disappointment Key Bank has been for our businesses. They started out strong and over the past ten years have gotten progressively more difficult to deal with. They have lost that community bank feel. Do yourself a favor if considering business banking with them DONT!
-
December 2022 by Brett Moyer
Rating is for this specific location, as phone support from headquarters isn't always the best. This specific group of staff members is amazing! They are always so kind and helpful. I have a pleasant experience every time I stop in at this branch of KeyBank.
-
February 2022 by Nathan Kaiser
Great service and nice staff :)
-
February 2021 by Erika Gilroy
Horrible customer service. No accountability.
-
May 2020 by Jason Mohn
I've been bank here for DECADES, since it was Harleysville. I will tell you this branch is TERRIBLE since it became Keybank. It is clear Keybank doesnt care AT ALL for real customer service. The employees are fantastic and hard working BUT they are ALWAYS understaffed. ALWAYS! They dont have enough tellers working EVER! So if you need to do a quick transaction but someone comes in with a large bank deposit well you just wait and wait a d wait and wait and wait. Their answer for this? Well do more online banking, you should just not come to the bank that is their answer. Keybank is pathetic.
-
March 2020 by Karl vandermau
I've been banking with this branch for over twelve years and three different names. We have all our commercial accounts there and I wouldn't bank anywhere else. The staff is terrific!
-
February 2020 by Nina Olive
Worst bank for small businesses - terrible all around . Avoid it
-
December 2018 by Jonathan Bortz
Been having trouble with mobile deposit with KeyBanks app. And the most help they can be at the branch is just to tell you to call the 1-800 number. Not exactly great customer service
-
September 2018 by David Myers
Just opened an account and Jaenell was fantastic. If you see this, sorry if I spelled your name wrong
-
June 2013 by Mark Burkhardt
Was promised no checking fee but charged $25 per month