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July 2024 by Joanne Fortunato
Cannot get through to the pharmacy to discuss an issue. Disgraceful!
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July 2024 by Homeschool Guidance
Shout out to George at the Gilbertsville CVS. He went above and beyond today to help me get what I needed for my son. Made a bunch of phone calls on my behalf. Thank you, George!
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June 2024 by Angela Gero
Love self-checkout feature! Cuts down on the line waiting.
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June 2024 by Kathryn Cerva
We were helped by Robert. He was super nice, gave me and my little brother a sticker and he was chatting with me and my brother while my mom went to find something she forgot. He was helpful and nice, not like other grumpy older teens. Was nice and gave us kids stickers. If you see this review, tell him we said thanks!
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February 2024 by Elizabeth Deck
I just called asking about the wegovey and the woman who I spoke to was extremely rude and judgemental. She is like, "Everyone wants this drug for weight loss and it's supposed to be used for diabetes." I then tried to explain that we wouldn't need this drug if Bill Gates and China weren't buying up all the farmland and poisoning the food supply with their genetically modified food. She then proceeded to talk over me saying, "If you just eat healthy..." I am like, "Ma'am, it's not even about that. Go Google Bill Gates and his new Apeel pesticide he is spraying on the HEALTHY produce and how Bill Gates is genetically modifying chicken by lab growing it." She then hung up on me. People like this should not be working in a pharmacy let alone customer service.Edited to add:Food is only one contributor to weight gain. Other factors include having a hormone imbalance such as a thyroid condition, being deficient in vitamins, and being on mental health medication. People need to understand this and not be so judgmental when people are trying to get healthy.
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January 2024 by Murray G.
I frequently go to this location and the front of the store manager is always friendly and helpful. However tonight I had just come from urgent care and was diagnosed with the flu. I waited in line for at least 20 minutes before I was helped by some Karen who told me that my insurance wouldn't accept it and I wound up waiting in the consultation window for another 20 minutes before they could help me. According to them there was a glitch in the system and eventually I was able to get my prescription approved after almost an hour of waiting. I was in dire pain but held it together even though I was ready to pass out. The customer service at the pharmacy is greatly lacking and they had 4-5 people working in the pharmacy. They seriously need to get their heads out of their asses.
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January 2024 by Mary
Called trying to be extremely nice, explained the situation about my prescription. Pharmacist told me it’s “not my fault you lost your prescription” and I explained “this is why I want to transfer locations” and he said “go ahead do it” argumentative staff to nice people. Pharmacist refused to give me his name until he finally said it was “George” whether that’s true or not. Better training is needed at this location. I let the pharmacist know that’s highly inappropriate for him to speak to me that way considering I was nice the whole call.
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January 2024 by Marie
Called trying to be extremely nice, explained the situation about my prescription. Pharmacist told me it’s “not my fault you lost your prescription” and I explained “this is why I want to transfer locations” and he said “go ahead do it” argumentative staff to nice people. Pharmacist refused to give me his name until he finally said it was “George” whether that’s true or not. Better training is needed at this location. I let the pharmacist know that’s highly inappropriate for him to speak to me that way considering I was nice the whole call.
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December 2023 by Autumn
Called trying to be extremely nice, explained the situation about my prescription. Pharmacist told me it’s “not my fault you lost your prescription” and I explained “this is why I want to transfer locations” and he said “go ahead do it” argumentative staff to nice people. Pharmacist refused to give me his name until he finally said it was “George” whether that’s true or not. Better training is needed at this location. I let the pharmacist know that’s highly inappropriate for him to speak to me that way considering I was nice the whole call.
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November 2023 by Kevin Downes
This store and its staff have never let me down. Richard the manager is aces and George the Pharmacist is very kind. We all rode out Covid together in a way. I see the store and pharmacy staff here a few days a week. Really glad they hire nice folks. Also Glad to have this place so close to my house.
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August 2023 by Jan D
I give 5 stars to the Pharmacists and staff at this CVS; they are incredible people, competent and friendly but are terribly under-staffed and expected to do miracles with nothing. CVS Company should be ashamed of themselves...these workers desperately need help and are being made to to the work of two or three people. That's how mistakes are made, and when that happens, it's the workers who will be blamed. It's not fair. These people deserve better than this. I hope they know that they're appreciated by the public.
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August 2023 by adam miller
Would give zero stars. Go else where for your medication.!
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August 2023 by mrs trotter
Despite being short-staffed...employees helpful and friendly at this location always.
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August 2023 by Victoria Lepone
This CVS is terrible! They constantly provide misinformation on the availability of medications.
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August 2023 by Van Nguyen
Clean, everything was in order and easy to locate. Helpful and friendly staff.
