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“Kulp was a huge help when I needed a rental after hitting a deer. I worked with Joe H, who made the experience much less stressful. He was communicative and answered my questions during every step of the process. So much nicer to deal with a small business than a corporate rental company. Kulp will be who my family continues to use for any rental needs in the future!”
“The entire process was smooth and hassle-free. Online reservation portal was intuitive, communication with the staff was excellent and our questions answered, and the actual rental experience was very positive.”
“I cannot sing the praises of everyone here enough. My vehicle was being repaired due to an accident. The first vehicle I was given was far too big for my needs and for me to maneuver. I called and took it back for something smaller. The second vehicle I was given wasn't suiting my needs. The third vehicle was juuust right. Every time I asked for something different I was met with smiles and solutions and always, "If this one doesn't do it come back and we'll try again". Every. Time. With all the changes I did leave an item or two in the vehicle, they were super quick to get it out before it was given to someone else. If you need a rental these are the people you want to deal with.”
“Excellent customer service. We used this location to drop off our rental to a different location from pick up (PHL airport). Hertz 800 number said this was only possible if the car was towed back to the airport at my expense. What!? Pottstown Hertz made it happen with a smile. Thanks guys!!”
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“We were given their information to rent to our daughter (younger than 25) after an incident with a deer. They had a vehicle to our house within two hours, were absolutely kind and courteous, and picked up the vehicle directly from the collision center. Would highly recommend as your first call when you need a rental!”