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March 2024 by Craig Slagle
We had a great experience working with Aaron. He took his time to get us a great deal on new phones, did an account review to make sure we are only paying for the services we needed and was a pleasure to work with. If we need something, we will be coming here to see Aaron. Best experience I have ever had at a verizon store.
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March 2024 by Christian Stinelli
What an awful experience. Or should I say experiences since we’ve had to go there 3 separate times, spending almost 8 hours sitting there while they cluelessly tried to combine 2 accounts, which was “no problem” to do. We upgraded some phones too, with one not working after spending 4 1/2 hours there last Monday (our second trip there). Supposedly it would just instantly work the next day or so, and if not, “I don’t know what to tell you”. It never did and a week later we made another visit there. Because of our inconveniences, a fee was supposed to be removed from our account. It wasn’t. After making another phone call, we were told we’d receive a call the next day to discuss this. Phone call never came.I’ve never written a review in my life, but since there’s 3 Verizon stores in a couple mile stretch on Route 8, I thought I’d let people know to go to the other ones.
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March 2024 by Kaitlynne Seminsky
This location is phenomenal! Clayt is an outstanding representative and made the process simple, quick, and resolved all issues with ease. He is incredibly easy to talk to, especially when you’re on hold and trying to pass the time. I can’t say enough good things about this store and will always bring my business here.
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March 2024 by Amber Scears
Very helpful, good service. 10/10!
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February 2024 by Rebecca Sonnenberg
This Verizon store is the best in Pittsburgh! The staff are so friendly and willing to help with any problems you bring to them. Cassandra knows everything there is to know about phones. Another employee named Aaron was very eager to help me and when he wasn't sure about a question he made sure to get an answer!
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February 2024 by Cheryl Maier
Saved us money and upgraded. Super knowledgeable and courteous. Devon’s efforts were greatly appreciated.
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February 2024 by Jenna DeMasi
Great customer service! Devin & Aaron!
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February 2024 by Diane Miller
Just wanted to give Devon and Dylan an excellent review. My husband needed his new phone activated and data transferred. They did a fantastic job and helped tremendously. We will be back here for sure!!!
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February 2024 by Delbert Miller
Devon and dylan were very helpful
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January 2024 by Becky Meyers
The staff members here are fantastic. Best Verizon I've been to. They were so helpful and when they weren't sure about an issue they made sure to figure it out. Cassandra is the absolute most knowledgeable and patient employee but the other staff were also super kind and friendly.
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January 2024 by Autumn & Steve Gindlesperger
If you need to upgrade your phone devices, go see Devon. He was wonderful! He was patience and very understanding as we upgraded 6 lines. I really appreciated his knowledge in setting up the devices and the different plan options. I cannot recommend him enough - Go see Devon!
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January 2024 by Hope Gift
Devon was extremely helpful in solving an issue with my iPhone! He was patient and knew exactly what to do. My problem was resolved in a timely manner!
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January 2024 by Jordan
Devon and Nate were amazing. They made our transfer of the new phone seamless and easy. Would recommend this store and them specifically to anyone who needs any Verizon help!
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December 2023 by Amy Nichols
Devon was great! Very helpful and got everything done quick and with patience for all my questions! Awesome experience
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December 2023 by Ry Nichols
Devon was very helpful he was kind and patient with my mom who has no idea how phones work. He helped us save money and found the best plan for us