I went to make two auto parts purchases today. William was excellent in customer service and sales. He was very knowledgeable and even gave me options to the differences in the parts and brands. I am happy that I O'reilly have such great associates taking care of customers.
September 2025
Recently purchased a radiator for a repair. Parts counter opened the box to make sure it included hardware so I didn’t have to make another trip mid job. Appreciate taking an extra step so I didn’t have too.
October 2024
O'Reilly's is my go to store. The counter personnel are always helpful. I've had rotors trued and gotten help with stuck filters that was above the expectations of counter help, I've had the manager help with the dirty work himself. I like the rewards money coupons, not sure I'm actually saving anything.