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January 2024 by Christine G.
Buyers Beware We bought a huge countertop. It arrived warped and for several months Paul Grothouse the owner blamed us and said it wasn't stored correctly or installed correctly . They never sent a rep to see the piece but wanted us to have it removed and put on the ground in our house for 2 months or more. Then they wanted us to send it back to be fixed. It weighs 500 lbs. Recently they confessed that because of the large overhang it should never have been made for our kitchen Island and that's why it warped and it will be fixed. What part of ARRIVED WARPED isn't Paul Grothouse getting. He's arrogant and self righteous. There is another review that is almost identical to mine .
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November 2023 by Jim Streff
Unfortunately we chose Grothouse for our countertop based on their great reviews and reputation. After waiting 6 months for our island top to come, it came incorrectly cut and had to be sent back and re fabricated. When the second top came out, it was warped upon delivery. Rather than taking action to correct this, the blame was placed on the conditions in the home and not the fact that it was delivered and installed this way. Between blaming the customer instead of correcting the issue or at the very least offering some type of concession, our issues ultimately were left ignored and this is just a $8,800 warped walnut island top we’re going to have to live with. I had high hopes and unfortunately we couldn’t be more disappointed.
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October 2023 by Mike Bosserman
Beautiful wood work.
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August 2023 by Sampson Bush
Working with Grothouse has been an amazing experience!The material selection and quality is second to none, and their team's attention to detail is both reassuring and refreshing. As a home remodel designer, I would suggest Grothouse and their products to ANYONE in the industry! Even their quality of delivery and packaging was fantastic.Order process was fairly straight forward, and the custom sized (and perfectly made) island top my customer dreamed of is a statement piece in their home now!Thank you, Grothouse!
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June 2023 by Maryanne Reynolds
Grothouse wood tops are gorgeous and supremely high quality, we are happy to use them whenever we can!
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May 2023 by Dan Bradway
Great product and service
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January 2023 by Deborah Bullinger
As a designer it is important to be able to count on luxury products that you can recommend to your clients that are quality and that they will love. Grothouse has beautiful products that our clients will enjoy for years to come. Grothouse backs their product up with professional service. They are right there to assist you through the design process and the installation process. Thank you so much Grothouse!!!
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January 2023 by Joanne B
We wanted the very best for this powder room (remodel) vanity top and Grothouse delivered!! Working with Sean Bach, we were able to determine the perfect wood, color, thickness and exceptional finish for the ‘star’ of our project. Everyone at Grothouse was extremely helpful, very customer-service oriented and paid extreme attention to detail. Since installation, we’ve received many compliments from guests! The grain is beautiful, the finish is as smooth as silk and the supports for this floating vanity are strong and made with precision.
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January 2022 by Sarah Robertson
Grothouse is one of those superstars in the building industry that takes talent and professionalism to the next level. There is 0 tolerance for errors, shop drawings are immaculate and detailed, and product is delivered on time. And oh yeah! The product!!! Perfection. From edges to finish to wood selection to their unique Anvil finish, everything is perfect. Grothouse was a sponsor of the House Beautiful show house kitchen I designed in 2020; I could not have been more honored to work with them. Some of our vendors were impossible to reach and inflexible; these guys are anything but. My clients have been so thrilled with their work!
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November 2021 by P. S. Sheri
Very dissatisfied and disappointed on the quality of countertop, especially the bad attitude of the owner Paul. His ego and lack of customer service made this experience very unpleasant. Hope my honest review stays up in Google and other customers think twice before doing business with this company. I do not recommend it.
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March 2021 by Kerstin Cobb
Amazing quality and everyone on the team is super helpful.
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December 2019 by Gale Woelfle
It has functional furniture.
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November 2018 by Steiner Houck
We've worked with Grothouse for years on our projects. They are clearly the leaders in the industry, crafting the finest wood products with endless capabilities. Grothouse has an excellent customer service team who are always a great pleasure to work with. Their wood counter tops are truly works of art with timeless beauty! I would highly recommend Grothouse!!!
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August 2017 by Michael McCreary
Grothouse crafted a custom wood counter top for my kitchen island and it is stunning. I chose Durata waterproof permanent finish for sealing it. The Kensington wood island is the showpiece of my kitchen, I literally hug it! I highly recommend Grothouse for wood countertops. Their team is professional, knowledgeable, and incredibly talented.
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February 2017 by Geneva Cabinet Company
We love working with Grothouse because their wood tops always add warmth and drama to each kitchen. Their highly detailed drawings leave nothing to interpretation. They are organized and have always been on schedule on our projects. The selection of species and edge profiles means we can give our clients a product that is totally unique. We love specifying the Durata finish because we know it performs in wet environments. Their customer service department is always friendly and responsive. We highly recommend Grothouse for wood tops.
