-
May 2024 by Todd Rosier
This is the place you should go if you want to get a gas insert fireplace. The sales people and their installers are friendly and professional. I would go nowhere else.
-
May 2024 by Todd Lehman
I looked all over Lancaster County to find someone to design and supply an outdoor kitchen with no luck. I found plenty who supply the appliances, but nobody to do the whole package. Luckily I stumbled across an ad for Lanchester Hearth and Grill. They connected me with Sam, the Owner, and he patiently helped me put my dreams into a reality. They have a nice display of outdoor kitchens and associated appliances (grills, drawers, burners, refrigerators, etc.) on their property and Sam was very knowledgeable in helping me design and specify everything. Their installers did a top notch job down to the minute details of the stone installation on the front surface. I would recommend Sam and Lanchester Hearth and Grill to the most discriminating buyer.
-
March 2024 by laura beck
The fireplace insert is beautiful and it heats the room and surrounding rooms with blower on. The customer service was excellent. They are trustworthy and thorough making sure everything worked well and to our satisfaction.
-
January 2024 by Amy Trego Brown
From sales to customer service to installation, every part of the process was smooth an easy. A "one stop" shop that provided all required processes. Other shops required us to be a project manager including hiring an electrician and having propane company do the hook up. Lanchester Grill and Hearth did it all.
-
December 2023 by Nancy Gardner
We are so happy with our new Mendota gas fireplace insert. A great experience with LanChester Grill &Hearth.- from showroom visit to final installation. Everyone was very knowledgeable and helpful. Thank you
-
August 2023 by Kim Patterson
We are very pleased with our new gas insert fireplace. The staff….from show room to installation could not have been more courteous, helpful or knowledgeable! I would highly recommend their products and service. And it was very smooth and quick from ordering our fireplace to installation. I can’t wait for the weather to cool off so we can use the fireplace!!
-
March 2023 by Jonathan B
Had an opportunity to finally stop in this store which I have passed by the sign many years. It was perfect timing as no one else was in the store so Sam Stolfutz the owner was able to give me a 1 on 1 tour of his amazing facility. Simply beautiful displays, every corner you turn there is something that makes your jaw drop. Really enjoyed talking with him. I own a chimney sweep company, Safe-T-Sweep, Inc out of Glen Mills, PA and I am always looking for good businesses to be able to refer to my customers. I will definitely be adding LanChester to my list of contacts. I was looking at their Google reviews and unfortunately a lot of them are several years old. I hope to hear good experiences from our customers when I start giving his name out.
-
January 2023 by Kevin Quartz
Great products and very knowledgeable staff. If you're looking for a quality grill, look no further.
-
December 2022 by Barbara Lombardo
Good products and very helpful
-
December 2022 by Susan Anderson
We had LanChester Grill & Hearth install a Mendota fireplace in our house in March 2021. Everything went smoothly, from the initial order we placed in the showroom to the installation of the fireplace in our home. The owner even contacted us prior to installation to let us know that the safety screen we had selected would not fit unless we had our stone fireplace cut and reconfigured. He offered us the option of choosing a replacement screen with a similar look that would require less construction work and reduce costs. We gladly chose an alternative screen and are quite pleased with the results. The fireplace looks great and is very efficient. We highly recommend LanChester Grill & Hearth!
-
December 2021 by Jeremy Fenstermacher
One of the biggest selections in the area. Nice clean showroom
-
December 2021 by Cheryl Paolisso
Friendly and knowledgeable staff.
-
December 2020 by Jeff Lee Byrem
2 stars for pleasant associates and a nice-looking product, but Mendota (corporate) product support is lousy—they have been slothful and or overtly cavalier in not responding to a query from Lanchester Grill and Hearth, which is especially problematic because a problem reported over the phone—an incessant beeping coming from the unit—has these supposed experts flummoxed.This is a model that has been in existence for some years, and one would expect that it is unlikely this is the first time such beeping has been reported. Since the unit is no longer under warranty, I was told this piece of Mendota crap was likely to cost me at least $350 to fix (keep in mind the person telling me this has no clue what’s wrong, which means at this sorry stage of human development that “it’s probably the board—we’ll have to replace it.” Bottom line? NEVER BUY A GAS FIREPLACE. EVER!
-
December 2020 by Dave Dempsey
Beautiful showroom that is constantly being updated. Great work, very customer oriented.
-
December 2019 by Greg Bedesem
I attended their open house today. Great selection of grills and much more, customer service was top notch!!!
