Gaines Garage is known for its incredible and amazing service, often described as clutch and cooperative. The owner and mechanics are praised as professional, kind, and patient, frequently going above and beyond. They are noted for helping customers in stressful situations, such as breakdowns or after-hours emergencies, treating everyone with respect and good ethics. The team works with customers every step of the way, turning difficult days into better experiences. Reviews highlight a phenomenal crew that is timely and helpful, even when they cannot complete a repair themselves, often assisting in finding the right solution. Customers express being incredibly grateful and would not hesitate to return, giving the business five stars and a 100% rating. It is considered one of the best businesses, with a strong reputation for excellent community service.
Drove an hour and a half for the insurance company to tow my grandson's car, with a broken lower A arm, 2 blocks to my house so we could do our own repair. Then placed it exactly where I needed it in front of the garage. Excellent!
August 2025
Had a light come on in a newer car (to me) and after some extensive googling thought I should get it looked at. Gaines couldn’t have been kinder with their service. I was grateful for this prior to a long drive home.
July 2025
We were camping in Gaines when our brakes started scraping. Gaines Garage got us in the next morning. They replaced our rear brake pads and rotors. They offered us the old parts to show us the damage. We were back on the road by 11am. These guys are very honest and affordable. The quaint shop took me back to my childhood.
