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March 2024 by Amy Dawson
Blanca did a great job on my hair, I love it! Thank you!
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October 2023 by Mari AbreuA
Pretty ? Blanca did exactly what i want. Excellent JobLa recomiendo para corte y blow dryService: Shampoo & conditioning
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September 2023 by james Brahler
Alyssa did the most fantastic haircut will be telling others super service. Great job.Service: Shampoo & conditioning
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August 2023 by Sheri Miltenberger
Went to the salon to get my daughter's hair cut for school today. The stylist was great, very friendly and She was awesome with my daughter. However, the 1 star review is for who I believe was the manager that "helped" my stylist while I was paying. Upon tapping my bank card, it didn't go through. No problem, the stylist asked me to insert it instead. I did that, still didn't work. Who I think was possibly the Manager, comes over to help her and asks that I reinsert my card. I do this and it still doesn't go through. I explained that this is my bank card and should be fine. Instead of saying, oh I'm sorry, I don't know why it's not going through. She asks do you have another card or cash? I said I don't understand maybe your machine isn't working because my account is fine. She then replies "are you sure you have enough funds in your account?" I ensured her that there was quite enough in my account and how dare you accuse me of not having money!!! First of all that's so embarrassing, and secondly, it IS possible that YOUR machine isn't working. I've worked in retail and healthcare my entire life so far and there's and right and wrong way to approach these things. There's many times the credit card machine just wasn't working properly. It happens..I just can't imagine saying that to someone... It's not right. I will not be going back. My daughter's hair looks great but I will never be embarrassed and disrespected like that again.Service: Haircut
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August 2023 by Deborah Frey
8/6/23- Worst hair cut ever! I went to the JCPenney Salon (stylist Jamie). I went to donate 10 to 12 inches. She said is touching your shoulders a good length? I said yes that would be fine. My hair is neck length not shoulder length. When I got home and messaged the ponytails that she cut, they are 15 inches long.Services: Shampoo & conditioning
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May 2023 by Strawberry Panther
I came in to get a pretty simple trim and a half up half down bun, instead I left with braids and extremely uneven hair. The girl that helped us barely spoke English, her accent was very heavy and she didn't seem to understand us either. She'd repeat the same thing 5 times and then still come up with the wrong answer, to which I had to explain to her again what I wanted. She didn't have much care for my hair, and left it INCREDIBLY uneven from strand to strand, and outright shorter on one side. It was close to what I wanted, but she spent nearly half an hour trying to do the braids, which were, again, absolutely uneven. She dropped several hairbrushes and items, causing her to have to restart with a new item or hairbrush. Even when the other salon employees tried to help or cast pitying glances, she didn't care. I would NOT recommend going hear for more than split end trims.Services: Haircut
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November 2022 by Sue Witt
Last minute stylist switch for my 11am appointment, but I am sooo happy that I got Lumie!!! First time at this salon and she nailed the color and cut! It was a long day, but well worth the time and money spent. Thank you Lumie you will be seeing me again!Services: Haircut
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July 2022 by Catherine Al Mir
Did an online booking and was told no one is available to do that, granted it was 2 hours before however don’t have multiple stylists with those times available online to be called and told otherwise.
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May 2022 by Sandra Adames
The lady was nice ,but you could tell that they're weren't having much businessAnd she was desperate to have a client to make the money she neededAsked for partial hight lights and she convinced me to get all my hair doneWith hight lightsShe used to much porixide on my hairIt felt she damaged my hairShe mest my hair upNot good ,I don't always trust going to that salon
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May 2022 by Bret Alex
Loved Lumie she is very Professional kind and Knowledgeable. I hope to use her as my hairdresser for life.
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February 2022 by Sheena Gonzalez
Only place my daughter will get her hair cut! She has been seeing Umfra the stylist for about 6 years. She always does great work and is so nice.
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October 2021 by Unknown 1
I went in to get highlights, and the lady ended up giving me two different colors. She fried my whole hair from roots to end. I have split ends I didn’t have before running from my crown down to my ends. She didn’t even use aluminum foils to do the highlights. She took a brush and just splattered it however she felt like doing it. I never went in to have my hair cut, but she kept insisting for me to cut 2-3 inches off of my hair because she damaged my hair. She almost left me bald. Then she had a set price which the guy at the register up the price once I got there. They were in a rush trying to throw me out as quick as possible when I’m the customer? That was beyond disrespectful, and very rude. She was very slow with 0 experience. She mess up my hair color I walked out looking a mess. My hair looked way better when I came in. They made me lose like 300 dollar work that I got somewhere else that was very professional. My hair was healthy before I came in. They destroyed my hair also wasted my time. I have a huge patch in my hair too. My hair broke off too. Don’t ever come here!!! I had the worst experience!
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October 2021 by Jennifer Mercado
Very disappointed with my cut and color. I gave her two photos of the haircut I wanted, and she assured me that she could do it and l left in tears with the outcome. She did offer me a 20% discount but the damage is done, literally! I won't be returning
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May 2021 by kenny Aldana
I was not going to write a review because the manager was kind enough to partially fix the mistakes that were done to my hair. But my hair is still has a lot of healing to do. She had to give me a second hair cut because she said that they still looked fried. A piece on the back of my hair was so bad that she had to cut it short but in reality the damage is up to the root on that piece of hair. The color was so brassy that my hair looked orange in the sun and it was uneven and the highlights were just not right. She did a great job trying to fix my hair and that is the reason I gave the Jcpenny salon a 2 star review. But for the damage that was done to my hair she could have at least refunded 50% back. Yes the color is an easy fix but the damage is not. My hair will take quite sometime to grow to the length that it was. I had never cried for my hair before but I felt so frustrated that I could not contain myself. I know that color was easy to fix but the damage to my hair is still there and it will take months to have my healthy hair back. Just be careful who you get your hair done by, I supposedly got a pro stylist. I’m not a stylist but I know exactly what went wrong when she was doing my hair. I probably would have done a better job at my house using box dye. This service is definitely not worth $255 dollars. I am utterly frustrated and I wish I would have never gone there.
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April 2021 by Rose Rickman
Awesome she did an amazing job thank you