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February 2024 by Reem Khalil
Beautiful selection
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January 2024 by yushan Lu
Customer service needs to improve. I asked for online return and the employee told me very rudely they don’t do that in store. And I showed her what I searched online ALL the stores accept online return. She just keeps saying they don’t accept that and the info I searched online was wrong.Will go to the saucon valley store next time and never come back.
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January 2024 by Sherry M Price
My birthday gift was a beautiful set from Pandora October 12 2023 and they had very beautiful pieces. It was my first time getting Pandora and going into that location. I was disappointed with how the women treated us considering my BF spent a good amount of money. He picked the rings however they didn't fit so we went to exchange the size because he specifically asked if that was okay the day before. When we went in and I was looking around at other pieces I was interested in they were very rude. We spent more money on two more rings and earrings and yet they treated us very low. Almost as if we didn't belong in the store. It's sad because you can't judge people and you never know what anymore will really spend or if you gain a frequent shopper. I won't be visiting that location especially since they seemed not privy to serve or help us actually rushed me and made me uncomfortable
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November 2023 by Emily Rodriguez
Your associate Alexia is so sweet! ❤️ My boyfriend and I visited this store for the first time last night (November 10, 2023) where he surprised me with my beautiful new Pandora Moments bracelet with the heart clasp. He insisted on getting me a Disney charm for the bracelet too, and Alexia was very happy to show us the collection of Disney charms they had in stock! She was super friendly and helped me make my choice. With the adorable selection, I was so indecisive, but we landed on the Aristocats Marie charm, since Marie is one of my favs. ? We chatted away about our upcoming trip to Walt Disney World in April 2024, where she recommended we visit the Pandora at Disney Springs for some exclusive charms. I am so excited to give it a visit!She also gave me super helpful tips for keeping my bracelet looking brand new, and informed me of the free polishings Pandora does. My boyfriend ran back there later on to surprise me with another charm (the Up house with the balloons) like the sweetheart he is, and I love it so much. What a sweet memory made! ? It’s evident Alexia loves what she does, and she made our first experience here so wonderful.Thank you so much for your amazing customer service, Alexia! I will be a returning customer in the future, and I hope to see you again. ?
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October 2023 by Richard Yock
This store and their staff are awesome! Our associate Nylah helped my gf and I immensely. She is an asset to the store and the company!
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June 2023 by Maritza Sierra
Great customer service
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June 2023 by VP
Came in the store ~ 15 minutes before closing, and they were super nice and helpful. I ended up purchasing 2 of their new gold collection items, and they were so attentive with no rush. Per my receipt, Kallarny was the one who was helping me out. I hope she gets the recognition she deserves. They provided a great experience for me that day, kudos to their customer service skills.
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June 2023 by Dr. VP
Came in the store ~ 15 minutes before closing, and they were super nice and helpful. I ended up purchasing 2 of their new gold collection items, and they were so attentive with no rush. Per my receipt, Kallarny was the one who was helping me out. I hope she gets the recognition she deserves. They provided a great experience for me that day, kudos to their customer service skills.
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June 2023 by Lyndsie Thomas
I left a review maybe a month ago and since than I've called pandora experience and they helped me tremendously. I have also made several purcahses totaling in around at $800. I have made a few returns and a handful of exchanges but everything has been perfect and the associates have been so kind and patient. I will be revisiting for the summer collection
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April 2023 by Alida Avilez
The young lady that was taking care of me, It was very helpful she gave me an ideas and show me a couple of item , Which approaches are a couple of items
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March 2023 by Jamison Taylor
Excellent people that go above and beyond
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December 2022 by Kathy Leenhouts
Christmas shopping - they have about 10 very miserable people working in this tiny store and not a one will look at you or ask you if they can help you with anything! Walked out and won’t come back again!!
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December 2022 by Babs
Fine jewelry excellent service
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September 2022 by Gabriella Pizarro
Every time I come here it’s a problem. The customer service i get Is horrible!
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June 2022 by Maddy Vicioso
Great customer service! Staff was knowledgeable about the products. My transaction was done in a timely manner!
