Gigi gave the best customer service I’ve ever had at any Journey’s! Friendly, knowledgeable, and so patient, she even took the time to teach us how to lace up super-tall Converse with a smile. Absolutely outstanding.
July 2025
Amazing customer service. Associate was knowledgeable, friendly and helpful.
October 2024
The customer service is subpar. Went in around opening, and the one employee didn't even acknowledge the presence of any of the customers, let alone offer greetings. Getting her to help was like pulling teeth literally. If you don't want to polite or deal with people their are plenty of other places to work.
