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July 2024 by S R
The girl behind the counter was fantastic. I needed help finding a big box for an electric scooter and she gave me some good advice and really went above and beyond for me.
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April 2024 by Cynthia Dominguez
Janiqua was extremely helpful and knowledgeable at her role! I had to return office equipment from a former employer and she was able to charge it on to their account so I wouldn’t have to pay a dime! Thank you for making this transition less stressful!
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March 2024 by E W
Site is closed
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February 2024 by shane wagner
I don’t usually leave reviews but this place is just that BAD. I’ll never go to this location again, it’s ALWAYS a hassle shipping something here when it’s very SIMPLE anywhere else I go, all of the employees here are rude and unhelpful. Don’t waste your time coming here I will purposefully go out of my way to go elsewhere.
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January 2024 by Josh Mack
They made it very easy to ship some things. I didn’t have a box, the process was simple, I was in and out in less than 10 minutes.
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December 2023 by Mark Anthony Lopez
One would hope that opening a new location would mean giving updated training to your employees... not here.Called and Jenn picked up; I was in need of your flat rate international 10kg and 25kg boxes.I am aware that this is for account holders only.I am also aware that certain bozes may not be available at all locations.However Jenn had no idea what I was talking about; and it's OK that she didn't, if it's not something you are use to talking about, why would you know about it.The failure was how she addressed and handled the question.Customer service is what makes a customer drive a few extra miles and pay a few extra dollars.If i wanted to be made to feel embarrassed, humiliated, or disrespected... I would have gone to Staples.Learn your business Jenn, I don't get paid to teach you your job.
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October 2023 by Ray Laub
Excellent Counter Service, Impeccable Customer service!!!
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August 2023 by saintmichael11172
Fast and simple
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July 2023 by Jose Carrasco
This is my fedex office. PERIOD! Excellent service! And I have been using this store way before they moved to this new location. Used to be close to Ashley store.
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July 2023 by Lagrangian Multiplier
Very friendly and helpful staff, highly recommended !
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June 2023 by Jo
Anthony helped me and was so helpful, pleasant and approachable. Quick service with no hassle — will be using this location in the future
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May 2023 by Celine Colón
Rude & impatient clerk. The woman with glasses and green or blue in her hair doesn’t know how to speak with customers. It was my first time using Fed Ex to send mail vs UPS. She was demanding & annoyed I didn’t know the process. She also wasn’t transparent with me as far as what she was doing. I almost walked out with my receipt bc I just didn’t want to be there anymore. She just said “Do you not want your receipt.” No empathy or courtesy. Very rude. I’ll stick with UPS, they have patience & courtesy.
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April 2023 by Michelle Wilson
We went to pick up an order that was placed on Sunday, 3/19. It stated in my email - "Please note that most jobs go into production within 15 minutes of receipt." It also stated that the order would be completed by 1pm the next day. We arrived at 1pm and was told that it was not ready. One of the machines were down. The person continued to complain that they had 3 other orders. Then asked if we wanted to cancel the order. I said, no we needed to post them for a hiring event. We were told to come back in 30 minutes and they might be done. Poor customer service. I expect so much more from FedEx.
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April 2023 by Justin
A great experience, I’m more of a UPS guy but after the experience I had I might start wearing purple
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March 2023 by Pedro Dandrade
Quick and efficient service.The people here are helpful and professional. ?
