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June 2023 by Anthony Serrano
Great service friendly staff alittle more expensive really worth
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May 2023 by Alexis Cummins
very friendly, quick and efficient, made moving out from college for summer break much easier on me, came early and had good communication when on the way and arrival
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May 2023 by Shoshanah Myska
It was great. The people were friendly and got the work done quickly and efficiently.
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May 2021 by lynne aaron
Some stuff was not in our storage bin when I moved our stuff out.I called but was told that I did not buy the insurance that they offered.I will take it as a lost.
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September 2020 by Marissa Webb
Your office staff on Werley Rd was beyond rude and the office smelled like smoke. She let me know I was inconveniencing her because I came in “at the end of her day” (4:30) and the office closed at 5:00. I said I was looking to rent the unit now, planning for my move next month. Her response was “you rent now, you pay now. That’s how it works.” This was a completely disgusting and disappointing experience!!
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July 2020 by Cynthia K.
Friendly owner/manager who takes COVID -19 precautions very seriously. Clean and secure storage units. Extremely reasonable price for the 5 x 10 bin we rent. Located in Whitehall but also convenient to Allentown. Only downside is that they don't have any climate controlled units but the bin we have really doesn't get very hot (don't know about the cold yet). We will continue to store our "stuff" here while we do some remodeling.
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August 2019 by C Archer
So far I give then a 2. It would be a 1 but due to the pricing I had to increase the rating. So. When I rented the unit. I explained i needed to move in the same day. I needed late access. The rep said. I will give you 24 hour access. Awesome. I came back around 6pm with my stuff and movers. No access. Yet the sign on the gate said 6am to 9pm. Paid the movers to come back in the AM. 6am.. no access. Called at 930. Spoke to the rep who said he will fix it. Came back at noon and guess what... no access. Ultimately had to pay $400 to movers for a $200 job because of lack of access. Now, the unit is moist, spiders everywhere, no hall lighting, and no assistance with correcting the issue. This is turning out to be the worse experience I've had with customer service. So if need be, pay more to stay elsewhere. All my stuff is wet, growing mold due to the moisture. I been asking to speak to a manager for 4 days and have yet to get a call back. Let's see where this goes....photos to come...
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June 2019 by Jean Spaar
Great place to store your stuff
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April 2019 by Meghan Hayes
The manager of your Bethlehem - Industrial Dr. location is extremely rude and if I had to give a guess, racist. You might want to monitor the way she deals with ALL customers. From the moment we (me and my non-Caucasian partner) walked into the office, she gave us immediate attitude, snippy responses, weird looks and was even happy to let the door slam on us while walking back into the office. Her behavior was just REALLY odd. I can't understand how someone could be so rude to potential customers who were polite and asking standard questions.
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April 2019 by Yanira Ortiz
Professional and courteous; explained all regulations.
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March 2019 by michael linsenbigler
Price is average
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October 2018 by Gary Hilbert
Affordable storage.
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September 2018 by angelXOcupcakes123
Great place, prices are good and people are nice. Am happy with my experience so far.
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July 2018 by Cindy Gaffney
Great people
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June 2018 by Jim W.
Very friendly and responsive staff. Fair prices and a wide selection of storage solutions. I will definitely rent storage space from them in the future!
