Boscov's is a large, family-owned department store known for its friendly staff and outgoing customer service. The store offers a very large selection of merchandise, including clothing, curtains, "as seen on TV" items, and even an old-fashioned candy counter. Prices are described as reasonable and good. Customers enjoy the quality and find everything they are looking for. The store provides specialty departments and services such as a Wedding & Gift Registry and free gift wrap. The staff receives high praise for being enthusiastic, bubbly, and generous, contributing to an extraordinary and joyful shopping experience. The store is also clean. Some customers note recent changes to the store's layout and feel it has lost its former, more homey and personal atmosphere, making it seem like other retail stores. A minor inconvenience mentioned is the need to check out on a specific floor due to stairs. Despite this, the store's selection and prices remain key reasons for customers to return. Boscov's is also active in the local community, holding events to support area charities.
