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“Tone was awesome helping me get a new phone today. We came here after a bad experience at another AT&T and he was so helpful explaining everything and gave amazing service to us!”
“My wife went in to the store and John was a huge help. She was upgrading 3 phones. He made it easy and painless. Excellent customer service. Transferring the data over, It’s a great store in Lionville.”
“Jay and Sofia at ATT malvern were unbelievable. They were above & beyond and helped so much. Their profrssional manner an knowledge exceeded my expectations. They were amazing …go see them for everything! Also- love Apple Store but this was so much better…and less wait time!! Thank you!!!”
“This will be where I go for all my at&t products from now on. The young man that waited on us was wonderful. He was knowledgeable about the products and services. He was helpful but not pushy and answered all our questions. Everyone was so friendly and kind. I definitely recommend.”
“Jarrett was great. He was able to supply me with the phone I had been looking for. He made the transition to the new iPhone 15+ an easy experience. He was patient and kind with my inexperience with the new features. He was able to switch my old phone to my mother’s # seamlessly.
Thanks again.”
“We had an incredibly positive customer experience while shopping for a new phone and in the capable hands of Will. He was personable, knowledgeable, patient, respectful, and facilitative. It completely changed our idea about what one can expect when being helped by a staff member. Will goes above and beyond to serve customers. So impressed!”
“I was helped by Mark, Sofi, and Liam and they were amazing. So kind and knowledgeable and did everything they could to keep my bill around the same price. I was surprising my mom with a new phone and because she’s also on the account, they helped me keep it a secret from her. I’ve been coming to this location for years and have always had a positive experience!”
“I am severely hearing impaired and my speech to text device collapsed. I also got kicked off the internet. Essentially I was helpless. Montrell figured out how to reaccess the internet AND return my speech to text device. He tested it with me and was very patient with someone who cannot hear. That was mroe than service. Montrell was kind.”
“I just had an excellent experience with Laz and staff to get my Pixel 6 back in working order. He did everything exactly as promised very quickly and my phone is once again 100% operational - TY!!!!!!!!!”
“Whenever you have anything that needs to be fixed, definitely come here! Tyler helped me out, and he was knowledgeable and provided excellent customer service. I highly recommend!”
“Very friendly staff. Dropped off my phone, had the screen replaced and picked back up in a little over an hour. They were happy to answer all my questions about other device repairs I might need.”
“For REAL honest to God friendly service, use AT&T store in West Chester, the ShopRite center (store 1115?) Sean is the best manager and Dex was also awesome. Professional and pleasant. These guys had the patience of saints. I cannot recommend them enough.”
“Today, Sunday, July 7, 2024 I requested help from Moses Lira for a number of issues for my Google phone. He went abve and beyond to assist me to the fullest with all my questions. Moses is extremely kind and helpful. He made my day. It was a pleasure to meet him.”
“Jordan is exceptional. We were the first customers in the store and he zeroed in on what we needed and helped us buy a new phone for my husband. While he was taking care of us several other customers came in and he greeted everyone individually ,professionally and immediately determined their needs.”
“Luke was absolutely amazing. Super helpful and knowledgeable. He was able to help me upgrade my phone in less than 30 minutes and find me the best deal. Will definitely be asking for Luke at my next visit to ATT!”
“Had some issues with an iphone replacement that ASURION wasn't able to help with, Mike not only answered the phone all of the times I called but encouraged me to come in and within 10-15 mins, he had my iphone set up and working - awesome service - thanks Mike!”
“I’ve been in twice this year to replace a cracked screen protector. They were so kind and efficient both times. It was such a pleasant experience that I’m writing a review, which I rarely do.”
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“I went into the Frazer Verizon store to return some old FiOS equipment and paid my wireless bill at the same time. The 3 Employees there where very friendly and courteous, and they took care of my needs. I really appreciate there time and effort!”