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February 2024 by Trish Nguyen
Alex is a very professional loan officer . I respect her knowledge and enjoy her hospitality at the same time . If you need a Heloc, just go to her . She will help you out!!
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February 2024 by Ruthy Stock
Alexandra is absolutely wonderful to work with. So knowledgeable, she gave me such confidence in banking again with Luzerne Bank. She remembered me from a few years before and that felt like coming back home! She's competent, efficient and has a great sense of humor. I was thrilled for the great rates, but also happy to have her understanding. She puts me at ease that I'm in really good hands.
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February 2024 by Corinne
Alex was quick and efficient. Our loan process was seamless. Alex answered all of our questions and concerns in great detail. The experience was extraordinary. Thanks so much for all your hard work.
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January 2024 by Thomas Murray
Always efficient, friendly, and competent. I would highly recommend this branch for all your banking needs.
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January 2024 by Liz Davis
I’d like to give a shoutout to Carol Ford at the Forty Fort branch of Luzerne Bank.She is kind, patient and always willing to help you find solutions to your problem. She always has a big smile. It is joy to work with her . She’s an angel in disguise.Also a shout out to the tellers and all who work there. They are like family. Thanks everyone.
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December 2023 by Al Stivers
Alexandra was extremely helpful and took the time to explain and gave us options we didn't know we had. Thank you l would recommend this branch anytime.
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December 2023 by Pat Costantino
Alex was great! I was there at 10 a.m. for a small little loan and by 3:00 p.m. I was signed and had the money.Nice personality, nice to deal with and very efficient!
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June 2023 by scott McQueen
I have a home equity loan from them they are always reviewing my account letting me no current market and helping me with money matters they have helped me for years and i always trust them to have my money matters at heart
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June 2023 by Ray Knaub
Alex and her staff at the Forty Fort branch are awesome. From the little things like always being greeted with a smile and everyone knowing you by name, to the knowledge level about all your banking needs and a willingness to guide you through every step, they make banking easy.
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May 2023 by Curtis Remas
The Drive-Thru is way too narrow to get thru. it should be a bit wider so people don't have to worry about damaging their vehicles
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April 2023 by Bonnie Baker
When I go into Luzerne bank for any business, I'm always greeted with friendly smiles and a "Hello Bonnie ! How are ya doing today"....makes me feel like a part of their family. Like and Becky are always professional and had advised me of things I did not know. Alex helped me secure a loan for a newer vehicle. She went all out for me and was professional, curious and very understanding of my situation. I am fortunate to have had Luzerne bank recommended to me a number of years ago when my previous bank was disappointing me.......Luzerne bank has NEVER disappointed me.....Thank you all at the Luzerne bank in Forty Fort.
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March 2023 by Shmuel Rabinowitz
I have a business account with this bank.Alex and her team are always available and helpful whenever I need them.