Wells Fargo Bank in Folsom offers personalized attention to help customers achieve their financial goals. The staff is professional, courteous, and knowledgeable, providing answers to all banking needs. Customers have reported positive experiences, particularly with the manager and assistant manager, who are dedicated to resolving issues and providing clarity during stressful situations. While one customer faced a serious issue with their business account, the commitment of the team to assist was appreciated. Overall, Wells Fargo aims to empower everyday banking with reliable self-service tools and attentive service.
We had a serious issue with our business account. The manager of this branch, Alex, spent hours advocating for us & working to resolve the issue. It was stressful, but he brought clarity and a resolution. Thank you Alex & fellow team members who helped us.
February 2022
Staff was professional, courteous, and was knowledgeable and answered all my questions. All my banking needs and concerns where taken care of in a professional manner.
October 2021
Great place to bank at and nice and friendly welcoming employees.
