November 2018 by Rich Weitzell
FYI, check out the real reviews under their “other” business name, Med-Equip, Inc. Further proof of what a scam artist these folks are. You know, get crappy reviews under one listing, just create a second!These people are the biggest scam craphole out there! My doctor ordered a cpap machine for me through this place. I was contacted by them to schedule pickup. I was told that my out of pocket cost, after insurance coverage was $70, and then $10 per month rental fee. They suggested that I give them my credit card info and set up autopay for convenience. On August 8th I received a billing statement from them indicating that $305 would be automatically deducted from my account on August 9th, and $53 would be taken monthly. The billing statement was, according to the statement, sent from Philadelphia, 9 miles from my house, on August 2nd. I called them on the 9th to inquire about the absurd difference in cost. I was told that it because of my insurance deductible hadn’t been met, so I was responsible for the full cost. This is after I was clearly quoted $70, and $10/month before I agreed to the purchase. I called my insurance company (independence blue cross) and was told that it is the vendor’s responsibility to contact insurance companies and find out exact cost before providing a cost quote to customers, and they have no record of a call ever being placed from mediquip to do so! Funny how my billing statement was dated August 2nd, but postmarked August 6th; conveniently arriving the day that they took $230 more from my acct than I was a quoted. I think it’s obvious to anyone looking at these FACTS that this was a scam. They were well aware of the billing difference and chose not to notify me before the deduction was made! Every part of this transaction, from the trashy, ghetto office where I picked the machine up, to the bogus shady billing practices was ridiculous. Avoid this place at all costs!!!
