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July 2023 by Attice Whiters
I would give zero stars if I could! Tracy is rude and disrespectful poor customer service. Beware! Don’t say you weren’t warned!
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February 2023 by Chenita Rodgers
I’ve been going to that shop for 8 years!!! Then they get new owners and the costumer service went with Duke and the others! This lady was mad at me because I was talking to another customer. She refused to do my nails cuz I couldn’t pick a color fast enough. So I ended up getting black toe nails and the man put this awful pink on my nails I asked for him to change it and he refused! So we argued in front of ppl in the salon! The only person who asked me was I ok was the little lady who do eyebrows. They are HORRIBLE PEOPLE IN THERE!!! Now I go to Omnia nails out Glen mills with much better and quality nails!
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January 2023 by Rachel Renee
Legit the worst place ever I asked for one thing had the picture out the whole time and he did whatever he wanted. Paid 90$ for something I hate and each nail is a different size it’s awful never again
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December 2022 by Hailey Roberts
Love when they do my nails ? ? the girl I always go to is Kim my nails always look nice love everybody in thereServices: Acrylic nails
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October 2022 by tiana phenix
I have been going to this shop for 5 years. Ever since the owners switched it has been horrific. Today a new nail tech attempted to overcharge me $25 for 5 nail designs simply done with paint. She then proceeded to raise her voice and argue and sent me out of the shop half done. The owner bless his heart kept his head down during the transaction. After spending literally thousands of dollars and referring new clients I am outraged at the poor customer service and lack of accountability for the horrific nail technician. I had to calm her down from yelling at me several times and also give her a 1,2,3 count like a toddler it was utterly ridiculous I have never ever in my life had such a horrific encounter at any business. I am so disappointed! P.S Tria is great and best wishes on her new family and any endeavors! But, yes this is so ridiculous. You would be BEST SERVED TO NOT GO HERE!Services: Pedicure
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October 2022 by Lorna Clark
It was the worst experiment at the nail salon. It is a young girl in there that is ignorant, rude, very unprofessional and poor customer service. The owner is walking around like he does not see what is going on. It is under new management. The old management needs to come back. It is overprice. They walk around like they are doing us a favor. It is our money that pays their bills. We need to hit them in their pockets. Go back where you came from. I am telling everybody that it is nail salons on every corner. They are the worst place in Delaware county. They do trashy services. Overpriced SalonServices: Pedicure
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September 2022 by Lorna C.
I would not recommend this nail salon Lola's Nail salon in Folcroft under new management. It is a young lady in there she has the worst attitude and poor customer services. Save your money and go to another salon. Old owners better atmosphere and customer service new owners worst service ever poor atmosphere.
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September 2022 by Larae M.
Pedicure done by nail tech Lele. Horrible customer service from a nail tech. She refused to address me as a human instead she pushed and shoved my body lime an animal. Old gel polish used and it peeled while still in the salon. No respect for people who are non-white or non-asian.
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September 2022 by Fatima Sesay
It was a really nice and fast experience!I would come me here again definitely!The only reason I didn’t give it a 5 is because there’s always room for improvement!Services: French manicures
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August 2022 by Christina M Greaves
Update: new owner Lucky jacked up the prices tremendously, it’s unfortunate for the polite staff. $25.00 for a gel toe polish change is a little steep, $45.00 for a gel manicure. I did complain and owner re said $60.00 and added he didn’t care if I came back. This was my second time back under this newer owner Lucky, the first time I complimented the store cause there are a few upgrades. However he asked if I was there before, I said yes for a long time, for the past 2 different owners. He seemed almost bothered by it and trash mouthed the old owner’s, saying she talked to much and that she laughed with customers to much that she didn’t make money cause of it. I’m not feeling that type of energy lucky should change his name to grumpy so I take my stars and I change my review ✌?NOT ENOUGH STARS !!! I have been going there for years now, Lisa and her staff are the best. Shop is always bright, cheerful and clean. Staff treats my daughter, my self, and even my grandmother like family. She always comes up with the best designs, always neat and precise they have the largest collection of beautiful long lasting colors. I have even gone on vacations where I climbed waterfalls with no shoes and my toes look like i just had them done. That's important. I love that I am always getting compliments on my nails. Even when dropping in at the last minute she and her staff have always been there to hook my nails up. I feel like it would be a crime to go anywhere else in Folcroft ❤?
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June 2022 by Marquis Jones
I took my mother, Sister and myself there. Mothers pedicure was rushed and they only scrubbed her toes, not the entire foot. They didn't even use the scrapper to remove dead and or tough skin.My pedicure was rushed also. Didn't even lotion my feet and used the scrapper one swipe on each foot.My Sister's full set looked beautiful, but when you looked up under, it was a mess, paint, nail shavings and peeling from shaping and filing the nails. He did Not clean up under her nails after he had finished.$138.00 ... I could have spent elsewhere.I will say their Set up and Salone looks really nice and clean.
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June 2022 by Heidi Dunleavy
They are awesome! Nails lasted weeks
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April 2022 by Laura Kramer
Everyone there is super friendly. They always do a fantastic job with my nails. The prices are very reasonable.
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March 2022 by Michelle Bezzy
They do nails nicely. They are under new ownership and it's a much better vibe in there than it use to be. My only complaint is that they don't have many gel polish colors that have matching regular polish. If they can get more matching colors I would be very happy there.
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February 2022 by Monka Niola
I wanted a simple short square tip with orange gel polish, gold on my ring finger, and mermaid scales on my middle finger. The older woman who did my nails told me no problem, but then proceeded to do everything she could to talk me out of a design and accent nails when it was time to paint. If she couldn’t do it then that’s all she had to say from the beginning. I’m very flexible and I would have been okay with something simple, but I don’t like being manipulated into changing my mind. Never stepping foot in this place again.Service: Acrylic nails
