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August 2023 by Shannon Kelly
Don’t usually post reviews if I’d had a bad experience with a business/office but I felt I had to on this one… Can’t say I’ve been treated this poorly after a medical appointment ever. The staff was very rude upon scheduling my appointment and upon calling back to obtain my prescriptions. Their lack of electronic system makes it difficult when you need to access your prescription. I was accused of not holding onto a paper copy of my rx provided months prior after my appointment; however, I was never given an rx- only #s written on a post-it note that will not suffice when ordering glasses. I felt attacked when I stated I did not want contacts- very weird interactions overall. I will not be returning here for an eye exam or recommending to anyone else.
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January 2023 by Jimmy Delmonte
Gone to them for over a decade. Amazing customer service, extremely personable and understanding. I have gotten 6 pairs of glasses from them, they do great with working with insurance. They have helped refit my frames a few time when they got bent out of shape same day as my appointments. I can not recommend them enough.
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January 2022 by Karen Lefkoe
Great experience! Jerry is knowledgeable and patient, service was quick, and frame selection is terrific.
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January 2021 by Meghan Sarah J.
Ordered Glasses on the 2nd of January and still have yet to receive. I may have to file this with the bank as once I asked for a refund (which was offered due to the delay) they stopped responding.. I wish I did my research but I write this hoping others do! Don't be fooled by the good prices, you get what you pay for!
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May 2020 by Ruth Hoxsie
Your Facebook page says you are open at this time today yet you are not!!!! There were your revised hours. Yes I should have called before coming here. I trusted. Should’ve called.
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October 2018 by Jonathan Choiniere
Absolutely wonderful experience. New contacts with a better fit and new glasses all at great prices and wonderful assistance. I highly recommend letting them help take care of your eyes.
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October 2018 by Larrys Vision
Went there saying I was just pricing for an inexpensive pair of RX sunglasses. No one in the store but the proprietor. Showed him an ad I had and he basically said I could go somewhere else! I didn't even have a chance to tell him I had a lot of flexibility in what I was going to pay! Just plain rude. I can understand why there weren't any other customers.
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August 2018 by S P.
I am still waiting for my glasses. I ordered my glasses on 8/9/18 and paid the extra fee for a 2 day delivery. I have called numerous times and sent emails with no response from the company. I have reported Glassesetc.com to the FTC for fraud and plan to report them to consumer protection agency. BBB has them rated as a F. Wish I would have done my research and not order from this company!
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October 2017 by M M
Very personable and competent service. Selection could be wider, but it's understandable for a small family run business.
