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January 2024 by Samantha Leigh
Great experience! Staff was friendly and got a great deal. Overall very happy with our purchase.
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November 2023 by Steven Varady
Picked up our new to us camper today, the staff is very friendly and it's a low pressure environment. Jeff our salesman was very flexible and accommodating, Mike in finances was great as well with getting us where we needed to be price wise on the unit, And the service team was very knowledgeable during the walk around and hitch installation. We will definitely be returning customers!
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October 2023 by Beth Wheeler
Original: Everyone that we worked with was attentive, informative and worked to get us the best deal. Would buy from them again!**Updating as Blue dog has changed owners twice now in only two years. Both companies had/have a non existent service department to the point we are using a mobile rv repair company to fix our issues and the Fleetwood location is only 20 mins from our home. No one picks up the phone (unless they are trying to sell you something) and we are still waiting for a call back since March to schedule service. Buyer beware this company is probably not in it for the long haul and have no interest in fixing previous issues.
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September 2023 by anthony casiano
place was easy going, not too pushy. decent selection. they didnt try to fit a trailer for me but rather a trailer that fit my needs if that makes sense.so after put a holding payment for my trailer until i came in and finished the paperwork. went back through my paperwork and realized i was never given a receipt for my holding payment. but got one for the rest of my downpayment. called back to talk to the finance manager to get one, left a message and never received a call back or anything. but they were quick to call me and scheduled my time to come in and do paperwork for it though. Also when i was filling out my contract paperwork i was interrupted twice by the sales person. very unprofessional but i guess that is the standard.i would give 5 stars for the service department. ran into a few issues and they were great to help me out with everything.overall not a bad experience but definitely could use some work.
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September 2023 by Diana Ambrus
Thank you to the new management team at RV One, Blue Compass. They took care of all of our past issues with our purchase punch list. When they first found out our issues we were having they dealt with it promptly. And as always our sales girl Brooke was great through it all. Thank you again for resolving the issues.
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August 2023 by Illuminati Fast
I wana start by saying thank you so much jeff your the man you guided me and heather threw this process so smooth especially on our first new camper purchase no pushing no shady noting but real love and made that magic happen lol we are so happy to go with rv one to buy our first brand new camper. these guys went up and above for us with the whole thing I wana give a big shout out to Tim the service guy he’s one of a kind this guy knows his stuff I felt so comfortable watching him an listening to him teaching us how to operate and hook up our camper the right way and safe … his big goal is SAFETY that’s someone who cares an takes pride rv one is Lucky to have such a team player.. the finance manager is awesome he back there working hard to bring you the best deal ever like he did for us and got us a great price on our trade with no problem. that whole team made us feel very welcoming I must say when We get ready for and upgrade one day we know exactly who to see and go …. (THANKS AGAIN GUYS) :) the Ritschard family
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July 2023 by Christina Webster
I stopped by the other day just for information purposes(I'm new to RV'n). Brooke showed me around and was Amazing!! No pressure. Very informative. I pick up my new travel trailer next week.
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June 2023 by Leah Shultz
My husband and I traveled 8hour from Ohio to Pennsylvania to buy our camper. At first everything was great we put a $500 deposit down so they would hold the camper for us. When we got there the camper was in a garage bay, so looking at the outside of the camper wasn't easy. The inside was beautiful and clean. We thought everything was being explained to us as we walked through. So we bought the camper. First off your charged a $695 prep fee that will make your camper, camping ready or so they say ( this is a non-negotiable fee) and included de-winterizing the camper. With all paper work done and camper ready to go we headed home with camper in tow. Once home we found a cracked drain pipe that was leaking (they knew it was leaking because they de-winterized it) We emailed and were offered to be sent some bonding/flexy seal to fix it. We wanted it fixed right, so we fixed it, when doing so we found the black water tank still had waist in it. We were told the waist hose was in the bumper it wasn't, so we had to buy one. It had a cracked fender, its cosmetic but still would of been nice to know. Today May 18th I called at 10:30am to find out what's going on with my title since my temp tag expires soon. It took till 3pm and 5 call for me to get an answer on it and that it was being overnighted to me. And at the time when we bought the camper they didn't even have the title for it, again something I should of been told about.I'm hopeful this is the end of the nightmares and that I can be camping in my camper with no more issues.
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June 2023 by Michael Nester, Sr
My wife Susan an I had a great experience at RVONE Superstore shopping for a camper they definitely get a 5 star from us.BROOK the sales lady was very knowledgeable about campers an helped us with all our needs for a camper. BROOK is a great access for RVONE as a company.Would definitely sent other people there to buy a camper.
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June 2023 by Megan Beer
The staff members were very welcoming and answered all of our questions in a very timely manner. Jeff made our camper search nothing short of a smooth and easy process!! Job well done to RV One!!
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June 2023 by Tiffany Ely
Brook sold us a camper keystone hideout and we absolutely love it after 2 years no issues. Brook made everything so easy and always checks in on us often.
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June 2023 by KrisE Payne
Not good; Not good at all... RV Dealers are notoriously worse than the "used car dealer " stereotype, however these people give even the worst of the worst used car dealers a good name! My husband and I sold our house that we owned to buy into the flexible full time RV living, a dream of ours since I had a very serious and almost deadly accident in 2016 ... We were just going in circles trying to figure out how to make it work with the costs of home and property maintenance increases since having to hire someone to do the same things I used to be able to do. We were looking for a gently used TT or 5th wheel and paying cash... We started in Albany NY Store and there were a few red flags, but nothing too major that we felt uncomfortable until the unit we put a down payment on had already been sold once they found out we were paying cash. We were sent to PA to buy a comp... everything seemed great until they couldn't deliver it to us as promised, then they charged us for tires on the Camper. It wasn't until we got stuck in the driveway at our rental property and had to file our insurance after only one week of ownership... The adjuster came out and after only a few minutes stated that there was a huge problem because there was extensive dry rotting in the frame due to long term roof leaks that in his 20 years experience believed that the dealer had to know it was a problem and had absolutely no business selling this camper. He also felt like at the time it was sold that it was not road safe, and that the dealer had not only risked our lives, but those of everyone else on the road!!!
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June 2023 by Eddie Wenrich
This place is amazing!! The service that you get here is like no other. Everyone was great m, but Brook was so awesome. She took care of me and all of my needs and I got pretty much everything I was asking for. They hooked me up with hitch kit, some added amenities, etc. I’ll now travel the country in style. Thank you to everyone there.
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June 2023 by Mary Kiernan
Would give them a minus if I could. Had service scheduled from a recent purchase through RV1 at the Hershey show. They not only showed little knowledge of the Newmar we purchased, but made it clear that they were unwilling to work on it, despite several phone calls about the service we had arranged prior to our arrival. Overworked, unappreciated staff leads to poor outcomes. I would never recommend this dealership to anyone unless you purchased your vehicle through them. They were outstandingly unhelpful and we returned the next day to take our RV and do the factory authorized repairs ourselves. Not worth the trouble to get to. Don't expect good service from them unless you've been a customer for years.
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June 2023 by Beatrice Santiago
Purchased our 1st Travel trailer here. Customer service was great! Came back 9 months later and upgraded to a larger unit. Brook was great at showing us what was available for us to tow as well as getting us financed quickly. Looking to purchase check RV One out they have a great selection, helpful and super friendly!
