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October 2023 by Kristina Pustovitov
Thank you Danielle for such a quick and easy service! Friendly and professional! Clean place! Walked in the morning without appointment and was admitted within 5 min! Thank you!
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September 2023 by Steve C.
this must be the worst business in the world if i wanted to speak to a computer i would talk to my tv. it seems no humans answer the phones they messed up my bill i have very good insurance yet i am in collections. no one ever called or anything just bam you are a deadbeat my insurance company verified i was covered in a group call it was all worked out or so i thought 2 trips for an A1C test and i am embarrassed both times when told i am in collections all this could have been corrected with a simple phone call but apparently customer service is a thing of the past looks like it will be LabCorp for me fyi Quest still has me in collections and when i call Radius the collection company it is like calling a third world country if you have half a bain you will stay away from Quest
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June 2023 by Dorina N.
I got there at 6:30 am when the place was supposed to be opened and another person was there before me and no one was at the counter. I knocked on the door because I knew there was someone there because the place was open and there were cars there besides me and the other guy . Finally 2 ladies came up to the door and said we don't start any work until 7 AM. I said I have an appointment for 6:30 am and the other guy said the same thing and we showed them our paper which said 6:30 am appointment with a bar code. They told us that's not an appointment and that it was just a piece of paper. We were forced to sit in the waiting area for another 30 minutes until they were ready to start work at 7am even though it was supposed to be 6:30am when the place open. So for half an hour in the morning instead of taking patients in the waiting area who had made an appointment prior to arriving for 6:30am, they used a half an hour to eat their breakfast in the back.
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March 2023 by Jeanne Sailor
made an appointment for my husband a month ago for a 6:30 am appt for blood work . he arrived at 6:20am sat there till 6:50am of course no-one showed up.Not the 1st or last time this happened. Scheduled early appt not to interfere with work schedule Thanks for Nothing!
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January 2023 by Renee Suessenguth
I get to Quest, at 2:15, no one is there. I can just walk in cause supposedly there are no are no appt available today. But i have a specimen drop off, plus I need blood work. She says you don't just have a stop off. I say no one is here you can do it. Plus you guys have bad reviews. She does it tho and was nice. But why aren't they taking Patients when no one is there?
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July 2022 by B S
We just left this location and Janelle is amazing. My son who is 11 was very anxious and nervous. She made him feel better and was super sweet. I have been to this location several times and the staff here is always friendly and professional. Thank you for being so kind Jenelle. Appreciate it!!! Angela S.
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July 2022 by Caiter Tot
I was taken right on time and out within 10 minutes. Checked in on my phone. Danielle was very nice.
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June 2022 by Alexa C.
I came here to get a urine sample for employment. The lady who came to take me was so rude and unpleasant, the way she spoke to me was so unclear that I could not follow the instructions then spoke down to me when I put my initials in the wrong spot. Will not be returning go to a different location if possible
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June 2022 by Barbara DuBan
Place is clean, worker is courteous, efficient, on time and my favorite place to get my blood drawn. Five star site.
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January 2022 by Brendan Beichert
No call. No text. No alert. Fasted for ten hours and showed up to this. Then their phone system has NO ONE you can actually speak to! How do you know which Quest is actually open? Good luck! Quest doesn’t value their customers!!!!!
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January 2022 by Emily Flynn
Showed up for my appointment and the place is closed with a paper on the door that tells me to go to a different location. Not one person could call to cancel and let me know Not to waste my time showing up for nothing? I call to schedule an appointment and an automated voice tells me the line is busy, there is no option to leave a voice-mail so I have to schedule online. Not one interaction with an actual human being during any of this. I still need my bloodwork done so I scheduled for the Welsh rd location tomorrow because it didn't have as bad of reviews as all the other Quest Diagnostics in our area.
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January 2022 by Brian Klukososki
Made a appointment 3 days ago for a fasting blood test to arrive at 7 am. Arrived to a person looking in a locked, unlit office which is supposed to open at 6:30. Waited for a hour hoping someone was just running late. By 8:00 am no employees arrived but I did see a dozen people walk up and leave.
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August 2021 by Aura “Aura”
I'm impressed with how low the reviews here are. The location does appear to be understaffed so I can imagine that being a problem when there are a few people waiting but there was no one when I had arrived. The doctor who met with me for bloodwork brought me back with in minutes after I had arrived about 15 minutes early, and despite being visibly anxious (And maybe a bit shaky) and having small veins, the doctor who worked with me was able to draw blood in just one go. She was wonderful! I will definitely consider this location highly when I need work done like this again.
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June 2021 by JohnOfSteel
I see a lot of Neg reviews but I guess I got lucky Today? I made an appointment over the phone at 12 pm for a 1:30 pm appt. I arrived 30 mins early and was taken in right away and this was today (a Friday) Friendly girl working there today. No complaints! Thank you A+???
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March 2021 by Jennifer Meitzler
Wonderful experience! I had VANESSA and she was so sweet. Not to mention had a wonderful bedside manner and I didn't even feel my blood draw. Great conversation too! I truly enjoyed my experience.