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“Mo is such a pleasure to work with. There was a customer issue so I had to wait for mo and watching him was incredible. He solved the issue in minutes and the customer couldn’t have left happier. I HIGHLY recommend this store and mo.”
“The 8920 Frankford Ave AT&T Store associates Larry and Mohammed are absolute GODsends!!! I had gone to another AT&T store (grant ave) and was given TOTALLY FALSE information which caused me to ALMOST return the phone and just stay with Verizon but I walked into this store was greeted immediately and asked how could they be of assistance...so I proceeded to explain what was going on and they both assured me that the issue COULD in fact be resolved and in FIVE MINUTES fixed the total cluster F&$k the Grant Ave associate left me with ..if you want customer service with professionalism and from people who actually know what they are doing GO TO THIS STORE and speak to either Larry or Mohammed, you will NOT be disappointed..they know their products and they are extremely knowledgeable about services offered etc. THANKS to these gentlemen I chose to continue with transferring to AT&T and AT&T is very lucky to have employees that not just know what they are doing but also do so with friendliness ....”
“The staffs are helpful and friendly. We were there for a few hours since I had to download everything to my new phone. I didn't know it downloaded all the pictures from cloud 1 as well. Smh”
“Jennifer was right, Santi is the best. Not only all the accolades that she mentioned but the service was right on time. I will strongly recommend this store to all my friends and family. Thank you for a positive experience!”
“I dealt with Jackson for an issue with my laptop. Jackson was very professional and knowledgeable. Only thing I have issue with is if someone would promptly call and inform on an update.”
“Amazing customer service! Jordan, the Store Manager provided exemplary service, additionally the other 2 employees that I interacted with were top notch. I am very pleased with the level of service and professional exhibited at this T-Mobile location.”
“Alec did an excellent job. I came in on a Friday one hour before closing with a phone that was not working. Alec went over all my options with me and set me up with a new phone. He also made sure the new phone was operating perfectly before I left.”
“Minxy and Rani were super knowledgeable and helpful with getting us set up with AT&T and with contacting Verizon so we could transfer our numbers. They were really friendly and patient, and I would definitely go back next time I need a new phone!”
“Ariana was extremely helpful with my families upgrades and purchases, helped all the way through with the data transfer and any questions we had. Also was very knowledgeable about specific deals on items and warranty info which made making accessory choices easy”
“Vanessa was able to quickly solve our issue when a visit to another store and a call to corporate resulted in no outcome. If there is a company employee rewards program, she should definitely be compensated!”
“Tim was more than helpful and gracious to help me with my device. He went above and beyond to help me with my issues. If I ever need any further help in the future, then I only want to work with Tim.”
“Victor the best, he Fix my phone and I didn’t expect such a low price, and when I came next time to fix plug for the phone he did it for free, awesome place! U won’t regret”
“Nick is amazingly knowledgeable, very kind, is definitely manager material to run At&t store and should definitely get a pay raise for the time he spent with me. You don’t find a person like Nick often!”
“The most beautiful Boost Mobile store east of the Mississippi. The horizontal layout stands out. Large wall size glass windows. Floods of natural light. A cat sits in the chair like a boss. Friendly service. Great selection. Low prices.”
“Definitely the best Boost Mobile I've been to. Wonderful service, the guys are great and very attentive to our needs. I bought a family plan and got 5 phones for Free!! Just saying thank you and I suuuper recommend them to anyone who's looking for a new service. BTW the service is great, all 5 phones are 5G and again, we got them for free Lol”
“the gentlemen who run total wireless are professional in their approach and in their kindness---i could not resolve my problem but i would not hesitate to contact them again and visit their 5th street store -- they are a pleasure to talk to. five stars boys!!! all the way.”
“You can't come out of this store not satisfied, they will do their best to do business with you. They fix and repair phones too, if you are around that area and need to visit a phone store, you definitely need to give them a visit,,, thank you every one for the excellent customer service you provided. Best of luck....??”
“I have been a Boost Mobile customer for about 8 years now, but my neighborhood store has been bought-out and hasn't reopened, which is why I had to go to the one in the Adam's Shopping Center. My son needed an upgrade, and the person working was professional, explained things properly, and we walked away after paying under $200 for a new Samsung phone.”
“Awesome experience!I went to here to replace my lost SIM card. I called before to inqure about what is needed. Ron (the owner) knows exactly what to do and told me to get my PIN ready before I come. When I arrived, he got me a new SIM with my old cell phone number set up within 5 minutes! Really awesome experience!!! ?”
“Jableek and Royce did a great job helping me with everything relating to my services. They went above and beyond… I use them and would recommend them to my family and friends.”
“Feb. 10, l was helped by a wonderful rep. at the Frankford Ave store. She was very helpful with my account. She was also multi tasking with other customers. Very courteous, helpful and informative. I am very pleased with the service.”
“This is the best store hands down. I was assisted immediately by Qwasahn, he was knowledgeable, very patient and nice. What I enjoyed most was he answered all my questions and did not try to sell me things I didn’t want or need. Thank you so much for my new phone I appreciate your service.”
“I went into the store on Wednesday February. The 14th Valentine's Day I was met by an associate by the name of Perla who was insisted me in a most fashion way possible for customer service was very convenient. It was very knowledgeable very understanding and when I left. I felt like I received what I needed. We need to have more people and customer service. To know how to treat people with respect and dignity. This is a person that you need to keep into your store to learn to teach others to be the same. Thank you”
“Ron was the technical expert the day I was looking to upgrade. He greeted me at the door, he was welcoming and professional while dealing with me, as well as several other customers. He was there by himself and treated each person with the same friendly, respectful, polite, professional way he treated me. I’m so thankful for his knowledge, guiding me through my purchase. I’m very happy with my experience, Ron is certainly an asset for AT&T, I feel like I’ve made a new friend who I can count on to advise me on the best phone and services for my needs. Like most people, my phone is my lifeline to family, friends and work, I really appreciate Ron’s guidance, he is an exceptional person to work with.”
“Best service I’ve had in a while coming from a costumer service field myself, Jeremy he said his name was was awsome and helpful, other dude seemed chill didn’t catch his name”
“The representative in store, Bernard was excellent, he went above and beyond what he needed to do, and was very helpful. I would highly recommend using this particular Verizon store because of this representative.”
“My brothers phone was locked and no one could unlock it. I took it over to this store, and the owner without hesitation tried to help me, and successfully unlocked the phone! He was very helpful and professionally gracious. I highly recommend using this store for your phone needs!Thank You!”
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“Haley was extremely helpful and knowledgeable. Answered all of our questions and took care of all our issues. Haley is a great asset for AT&T.Location of the store was Bridgetown Pike in Feasterville Pa”