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“Andrew was so nice, chill and cool about syncing my new a52 to my s24. Thank you so much for being patient while dealing with other customers. I was a operations manager for 30 yrs. At different retail places. It's the HARDEST job!!!! You sir deserve a raise!!!! Jim emerson is my name”
“Amazing customer service! Jordan, the Store Manager provided exemplary service, additionally the other 2 employees that I interacted with were top notch. I am very pleased with the level of service and professional exhibited at this T-Mobile location.”
7:30AM - 6PM
138 S York Rd, Hatboro
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“The owners and employees are very knowledgeable, friendly, and professional. They treat you as family. Their brands, and installation are top shelf. I have used their services several times and have always been extremely satisfied. Most recently they needed to climb through the attic to run a new cable for a speaker to the new amplifier. Fantastic service at a reasonable price. I will continue to contact them for all of my theater, and audio and video requirements. Absolutely a Five Star company!”
“Went into the store today to upgrade my old iPhone — Wayne K. made it a super easy & smooth process and even gave me some helpful tips on things like battery management etc. that I would’ve had no idea about otherwise. Saved me some money too. Genuinely a nice guy, thanks Wayne !”
“Alec did an excellent job. I came in on a Friday one hour before closing with a phone that was not working. Alec went over all my options with me and set me up with a new phone. He also made sure the new phone was operating perfectly before I left.”
“Last week I came to the store for help. I met Damir and he was patient helpful and knew what he was doing. I came back this week with a new problem and Damir was here and helped me again. I am very grateful for his service.
Sincerely
Barbara Katz”
“Great employees And super patient with me being as though I'm a mom that was chasing her toddler around the store. Great service and answered all of my questions.”
“Thank you Mike for your useful tips and helpful policy knowledge! I was interested in knowing a little more about my recent Apple Watch purchase and possibly terminate my plan. Mike gave me a few options and when I decided to return the watch he was patient and still had a smile on his face. He mention since it was shipped to me (ordered online from a T-Mobile store) and within the 14days of purchase I could avoid a restocking fee, have a label emailed to me, and the plan could be cancelled the same day! So I called 611 right there and then and it was all true! I even received a refund for the taxes I paid on it. Thank you Mike for your patience, useful knowledge, and willingness to help!”
“As a senior citizen I was having trouble with my phone, getting lots of calls from India. The nice gentleman named Tamim helped me switch to a better phone that can help me block scam calls. He also told me that you can’t pay taxes with amazon gift cards.”
“Good place to go to handle Verizon Mobile or Fios needs. Friendly and help customers representatives. I found going early in the morning helps as the mall gets very busy.”
“You can't come out of this store not satisfied, they will do their best to do business with you. They fix and repair phones too, if you are around that area and need to visit a phone store, you definitely need to give them a visit,,, thank you every one for the excellent customer service you provided. Best of luck....??”
“Definitely the best Boost Mobile I've been to. Wonderful service, the guys are great and very attentive to our needs. I bought a family plan and got 5 phones for Free!! Just saying thank you and I suuuper recommend them to anyone who's looking for a new service. BTW the service is great, all 5 phones are 5G and again, we got them for free Lol”
“Great customer service!! Needed assistance in purchasing a phone for my son and Izzy was very helpful and kind. She took her time with me and helped me choose the perfect phone for my son. I appreciate your assistance.”
“Luis Jaquez is a great mobile expert. If I could put 10 stars, I would. He’s very professional, Polite and patient with the clients. He’s also very knowledgeable in what he is doing. I think he deserves a great promotion. Thank you so much for the service And great work!
Anna Axelrod T-Mobile customer.”
9:30AM - 8:30PM
1867 Street Rd, Bensalem
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“Hamaz, Jose and Chantall are the best! They hooked up me and my family with new phones and tablets! Definitely recommend this T-Mobile for Business you’ll get great service and experience.”
“My customer service experience at T-Mobile today was nothing short of amazing. The manager Ms. Yaislyn was excellent. Very professional and affable. Ms. Gloria assisted me with so much patience, kindness, and extreme expertise. Mr. Cao he greeted me with a awesome smile. Ms. Mykiah was incredibly kind and warming. I went in to purchase one item but left with a complete package due to me wanting to spend money because of the AMAZING customer service experience.”
“T-Mobile provided excellent service with outstanding customer support. When I visited to add a new line, they offered me the perfect deal within my budget. Youssef, who assisted me, was incredibly professional and helpful. I truly appreciated their exceptional service.”
“My brothers phone was locked and no one could unlock it. I took it over to this store, and the owner without hesitation tried to help me, and successfully unlocked the phone! He was very helpful and professionally gracious. I highly recommend using this store for your phone needs!Thank You!”
“First time at this location. Was helped by Jerrick. He was very friendly and knowledgeable. If he wasn't sure of the answer to our question he double checked to make sure he was informing us properly. Very relaxed but ready to help which is appreciated.”
“Very helpful and friendly. Cam W helped us and was very customer oriented. He took the time to really help my family and I. We were greatly appreciative of his help and left there very happy as new customers!”
“The Staff here were Great! We came here to purchase a phone as an upgrade and we were greeted as soon as we came in and there was a Security Guard present for safety! The Staff that assisted Us, really took his time and walked us thru everything before we made a purchase! He showed Us how to transfer the phone number and gave us the contact number and codes to get it done! What I liked most about them was they showed us our best option and not what was more expensive! When we completed our purchase, we only had what we needed, and that was good because when purchasing a phone and service things can get costly!”
“My experience at the store was the best experience I have ever had in the last years. It was solely due to an individual employee & the manager. They were courteous, diligent, respectful, and extremely helpful the entire time! Worth every cent, and I will definitely come back again!”
“MARY WAS amazing !!!!!!! Her nails were stunning haha i always have a wonderful experience in this particular location always clean and every member of the staff is awesome this store is the only i stay with Verizon”
“I was having problems with sound. I went into store they got me appointment for tech to come out. He, Jimmy, was excellent. He went above and beyond to get it all right. Thank you Jimmy for great service!! Need more employees like Jimmy!!”
“Roxanne was a marvel. I can’t say enough about how kind, patient and clear she was explaining everything to this very untechnical 86 year old.
I hope Verizon rewards her properly with a bonus or a raise. Anyone lucky enough to get her is blessed.”
“Went there cause I had a problem with receiving my e mailThe young man that helped was through efficient and kind.I waited a total of 15 minutes to speak to him. He was very patient and completed the task.. parking was easy.”
“Hi, I was in the store last night to make a payment, and I wanted to thank Desmond for helping me. He was kind, patient and made sure everything went through okay. Thank you, Desmond.”
“I had to come on here and give 5 stars for Mary! My husband had his phone stolen while we were on vacation. Instead of paying almost $300 to replace it through assurion, he tried to get an upgrade, which he was due for anyway. After sitting on my phone talking to verizon for almost two hours, he was told he couldn't get an upgrade without a phone to trade in. And to get a phone immediately without paying over a grand, he would have to settle for an older model phone(around a hundred bucks). There was only one verizon store with the phone in stock that was 40 mins away. We drive there, and they didn't have it. No other store within reasonable driving range had one. He got back on the phone with verizon, who agreed to overnight it. The shipping would cost around 13 bucks. OK, whatever. He gets to wrapping it up, and somehow the price doubles totally! Whoever heard of an $80 sales tax charge??
My husband lost it, and was going to stop in the next rival phone store and drop verizon completely. We were driving by this particular store, and stopped on a whim. And then we met Mary! She said no phone, no problem! Got him the upgrade, and we were out within 5 minutes!!
Thank you Mary!! I wish we had stopped in sooner!!”
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“Randdie and Lex were very helpful, and they helped me with my account snd answered all questions. Very smart men. And the bathrooms were very cleaned. Very knowledgeable of everything i had to ask.”