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April 2023 by Julia Trambley
We needed to move our RV to a campground 26 miles away. We called them multiple times in the month leading up to the move and each time they told us it wouldn’t be a problem and to give them a call the day before. We were quoted $500 which seemed very high, but okay. We gave them a call the day before we needed to move and he said he wouldn’t be able to because of a medical emergency. I understand things come up, but he didn’t reach out to us to let us know we needed to find someone else. then he says he would be able to do it in the afternoon, but the weather was supposed to be bad so we’d have to wait and see, but that if we wouldn’t be able to do it that day (saturday) he promised he could DEFINITELY do it on sunday. We call the afternoon we’re supposed to move he says he can definitely do it today, we just need to wait out the weather a bit. we asked if he wanted to call us when he was ready and he said “we’ll touch base”. we called a few hours later, when it would be too late for us to get to the other campground. he says he’ll be able to do it tomorrow sunday, and that we should give him a call around 11. when i asked if he could do any earlier, he said no because he was doing US a favor by coming in on sunday because he usually doesn’t work sundays. He also told us their credit card machine was down so we would need to pay cash, from other reviews it sounds like they say that to everyone to avoid having to pay taxes. overall this is a VERY unprofessional company who did not communicate, charged WAY too much, and you should never use them.
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April 2023 by Sierra Akins
Horrible customer service! Horrible communication skills! Very illiterate within their business! They are in dire need of a PROFESSIONAL receptionist! Never ever again! If I could give no stars that would be the rating!
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February 2023 by Scott Relic
Bought some used tires from here so far so good
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December 2022 by Michael Richardson aka lordmdr31.4
Super fast& reasonable rates
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October 2022 by Harley Raine
Not open 24hrs like there internet ad posting indicates! 0zero stars . But was forced to put one star in to post .
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January 2022 by Shalyn Hubbard
I called mid afternoon for a tow inquiry. My vehicle needed picked up 10 miles from their location and towed roughly 4-5 miles from where it was sitting at. I was told it would be $350-$400 and a 20% fee to pay with credit card. I’m a financial officer for a welding inspection and engineering company, working with hundreds of companies across the USA and I’ve never once came across any business with a 20% fee for credit cards…that’s a good way to keep people from using cards though, anything to avoid paying taxes, I guess. At that point I felt as if they just told me something ridiculous so I wouldn’t want them to do it. And if that is the case, he could have simply said he is not able or just doesn’t want to do it. Needless to say, I’ll never call them again.
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January 2022 by Raymond Merchant
They came to my work within minutes of my call. The tow driver was very pleasant. My car was delivered to Pine Hollow Motors, Al and his wife installed my battery. Now my car is running like a top. Because of Lowery's on time service.Services: Battery
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January 2022 by Shalyn H.
I called mid afternoon for a tow inquiry. My vehicle needed picked up 10 miles from their location and towed roughly 4-5 miles from where it was sitting at. I was told it would be $350-$400 and a 20% fee to pay with credit card. At that point, I felt as if they just told me something ridiculous so I wouldn't want them to do it. And if that was the case, they could have simply said they are not able to do it. Needless to say, I'll never call them again.
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December 2021 by ウォンデビッド
Not even worth one star! Everything they do here is shady and they do decisive and unethical business practice, very rude and unprofessional people, simply avoid them at all costs.Lowery Towing doesn’t have equipment they sublease it from other companies and do the job. If you call them the owner drives by his car to the scene and decides what equipment is needed then he will go to the big companies and rent from them.There are several other decent towing companies in the area that you can use them, you will regret using Lowery Towing.They don’t tell you the cost of service upfront and they give you a hefty bill after the service, if you refuse to pay, they hold your equipment hostage. If the cost of service is $1500 somewhere else, they ask you for $6000 especially if you have big truck, the funny part is they lower it to $5000 if you pay all cash (this is to escape tax pay).I don’t recommend, please think twice before going to them, it will save you a lot of money.
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October 2021 by John DeMonte
Was in an accident and they not only came real quick, but since I was an hour away from home working they let me hang out with them and treated me like family until the wife picked me up. Amazing people… every one of them!Service: Car towing
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October 2021 by Jeff Green
They were fast and courteous, but a bit pricey.
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September 2021 by Alexis Nelson
Andy was extremely helpful and courteous. Would definitely recommend and will use again if needed.Service: Car towing
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September 2021 by Geri Ansinger
Great service and fair price!
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August 2021 by Traci Hankins
Awesome service...quick and friendly...great prices and also very knowledgeable...thanks so much Mike..you rock ?? also wanted to add that the secretary is wonderful also..very helpful ?
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August 2021 by Sandra Barron
Mike just left my house minutes ago. I called for a tow that no one else would do because my steering wheel was locked and no one could get it unlocked. Mike got my steering wheel unlocked and explained how it happened. He saved me what would have been a small fortune for towing and repairs that were unnecessary. And he was cheap. Thank you, Mike. I'll be throwing my service your way from now on.
