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March 2024 by Deanna Moore
I went the store to buy some perfume and lip oil. Initially, I was greeted by the cashier that was really sweet. My daughter and I walked past a pregnant worker there and she almost bumped me without saying excuse me. I just let it go and kept walking. Then my daughter and I walked back to the perfume and started smelling the testers. The same pregnant worker came back there and started looking at us (acting as if she was putting stuff away). My daughter noticed her and said “mom, et’s just go to another store.” I said “no, I’m going to stand right here.” She finally left. Then my daughter asked to please leave again, and on our way out, we walked past her as she was greeting another customer. There’s other Ulta Beauty stores out there. I’m just hoping that I don’t encounter another person like her.This was the Ulta Beauty in Langhorne, PA.
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March 2024 by Army_ Eve
these employees are rude to you for no reason? especially when asking nicely for assistance like the door is there if you don’t want to work here. It’s ironic how it’s always the cakey foundation girls that give the attitude like okay Ms Crunch Bar.
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February 2024 by C
Isabel was rude to me for no reason.
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January 2024 by Secret 00
3 stars because the floor associate and the manager (Kyle)was amazing to me in-store and on the phone. Cashier Damaris was rude and made me feel very unwelcome in the store.
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January 2024 by Nina Lynch
My shopping experience was not the best. Honestly I felt like after telling the cashier that I did not want to provide her with a phone number she continued to press the issue and badger me into providing a phone number from relatives. When I finally stated that I would not provide a phone number, her demeanor and tone in her voice changed, and stated that if I needed to return the item, I would need to provide ID. I felt as if the cashier Jennifer was very passive aggressive. Ulta beauty has been known in the past and still in treating patrons differently based on skin color. Older reviews from other patrons prove that. This location needs a course in racial diversity the entire team.
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December 2023 by Ana Evelyn
Second visit to this location. I Won’t be back. They offer help but are not willing to give it and I feel it’s because I’m brown.
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November 2023 by Sharri Garber
I have been going to Ulta for years, but recently I've discovered they stopped carrying certain products. They sell nail polish but no longer sell nail polish remover,, which doesn't make sense. I may not shop there as often.
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October 2023 by Lily Rein
Not friendly for children. Horrible first experience— staff all look unhappy and are not helpful. They just stare at you instead of actually help. I will never go back
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October 2023 by PurpleRhinoInTheSky
Samantha was my stylist, and she did an absolutely amazing job on my hair!! I've had an idea in mind for a while, and she was able to cut my hair exactly how I imagined it. Highly recommend her, I will definitely be requesting her in the future!
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October 2023 by Alex P
The staff was exceptionally nice and very helpful. I found most of what I was looking for (shopping for my wife, and I have never shopped at Ulta alone) and the staff did a great job helping me to find the items to complete my shopping list.
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July 2023 by S G
I went into Ulta Beauty last night- frustrated at dozens of foundations I’ve tried and all have failed. I have been trying different techniques, different products- all of which failed and left my foundation separating on my face and just looking awful. I was greeted by Nick- who asked me what if I needed any help. Upon telling him about my frustration he quickly educated me on things I could be doing wrong in my skin care routine, and recommended a foundation and setting powder AFTER even trying them on my face to match my shade and to see how it would work with my skin. I’m happy to report that along with his advice on skin prep, and using his recommendations, I am blown away by how wonderfully these products worked for me. I am a satisfied customer not only for the products, but for the advice, care, and customer service I received from Nick. He is absolutely wonderful and knowledgeable and definitely made my day! Thank you Nick!!!!
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June 2023 by Joe S.
At first I tried calling to see if they had something in stock the website said they might have... I wasn't going all the way there if they didnt, at first they didn't answer the phone but when they did the girl was helpful and even put the product aside for me.
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June 2023 by Ghina Noor
Got my brows done by Lauren at the benefit brow bar. She was so professional and knowledgeable. Loving my brows ?
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June 2023 by Sincerely Shawny
P*ss poor customer service. I stood in line for 5 minutes, the cashier walked away after helping the guest in front of me, after another min to two, I walked to the front of the counter and asked if I was going to be checked out or not. The girl gaslight me, said she didn't think I was ready, I told her how long I was standing there...someone else helped me....I ended up calling the store to tell the mgr about 30 mins later. He asked if I came to the right store because no one fits that description ?Good luck visiting this store and getting great service
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June 2023 by SymoneIam
This Ulta is literally the best one I’ve been to. I was helped by Sheila and Nick. They were super sweet and very accommodating. An unforgettable experience during a make up crisis. Bless them!
