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April 2024 by Tamika Dawson
I'm given them 1star because I couldn't do no review,, however my Mercedes windshield was installed in by these guys in Jan 2022 I was happy till this year 2024 , we had a big snow storm and water storm my windshield wipers stop working I took it to my mechanic they told me to go to Mercedes only Mercedes can do a real diagnostic,, found out Safelite never sealed my windshield in probably thank God I was not in a car accident but since then water has went thru my rely thru back. Now my car is totaled. I called Safelite to settle this they said they not responsible. I'm telling you this don't bring any high end vehicle to this place they do not help you they destroyed my Mercedes.
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March 2024 by Cheryl Wolfgang
They do great work , clean , windows and clean up broken glass . It took a couple hours . I had to wait 2 weeks but their was extensive damage and they had to make more than 1 window. I had them customized, so it took a little longer . Last time , they were here in a few days . Thank you , Safelite. It seems great so far . ✌️☮️
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March 2024 by A M
Go anywhere else! I was told my windshield would take up to two hours to replace, was also asked to show up early to my appointment. When I got there I was treated rudely and told my windshield would take at least three hours! Fine, so I waited. After an hour I got up to walk around only to find my car still sitting in the parking lot. I asked if this was part of the three hours I needed to wait and was told no that it would be at least three hours once they started. So I got my key back and left. Do yourself a favor and avoid this hell hole!
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March 2024 by Iven Ansley
These guys were great even though they couldn't fix the tab on my back window that defrosts the rear windshield they did a great job on my front windshield replacement I'm talking courteous respectful people explain the process just great
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March 2024 by Kyle Markloff
The actual service was great, the replacement was fast and looks good. Having said that, from the minue I made the appointment I have received an email or text message every couple hours reminding me of the service. Even after the service is completed they keep sending me text messages at all hours of the day ,from different numbers after blocking one, asking me for a survey.Unnecessary at the least, annoying as **** at the most.
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March 2024 by 1 “John Wick 701” 2
There is no way you can talk so some one over the phone. Computer says to you “good buy” if you trying to get life representative on line. -10 point for convenience
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February 2024 by Sarah Karmazin
Orly was amazing!!! 5++++ stars!!!!
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February 2024 by Alan Haines
Cannot say enough about Safe Lite Auto Glass of Fairless Hills, PA, especially their technician Jarrett who replaced my windshield at my home; He was very professional, and even with some issues with my vehicle, He kept me advised as to the problem and very composed and got the job done! My car was cleaned and he advised me as to warranty of the windshield and the wiper blades. I HIGHLY recommend Safe Lite Auto Glass of Fairless Hills, PA
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February 2024 by Matti Lyn Lesinski
Quick easy and very friendly.
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February 2024 by Cindi Sternfeld
The team at Safelite was efficient and professional and they finished replacing my windshield in about an hour and a half. They even initiated the paperwork for my insurance so all in all, the process was easy peasy! I highly recommend them!
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February 2024 by Mary Camp
Just switched auto insurance and eight days later a rock picked up and smashed my windshield. I chose not to go through my insurance, used a promo code to save a little money.I was able to make an appointment for the following day. I dropped off my car at 8:30 and my car was ready by 9:20. Under promise & over deliver - very nice!They reapplied my EZ pass and preserved my inspection stickers until I can get new ones.Service was great, they cleaned my car dashboard, and there was no debris left. I made the appointment and even paid for this online.
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January 2024 by Syreeta
I went early in the morning. They said it would be 1.5 hours to complete the work. They finished up a half hour early. They fixed a clip on my car which was absolutely not included in the service. He gave step by step instructions and followed up with me for about a week after the service. The counter person suggested ways to save on my repair.
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January 2024 by Zane Gaines
So , originally .. i actually ordered the wrong glass … online … which I kinda should’ve known it wasn’t the one o asked for …. But then .. I had to make a second trip … which they scheduled me right away the next day , ther were very professional about the mix up and please if possible take advantage of the Afterpay option it cool that they offer that kinda payment option.. and the window is better then before good service and the techs were very professional
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December 2023 by Evan Harris
Made an appointment to fix my glass. No exaggerating they have cancelled 3 times after telling me my glass is in. Call oh hi it's in, we go to drop the car off and it's cancelled. This last time we dropped the car off, went in and verified they have the glass got a call when the job was supposed to be done and they said we don't have the glass. Spoke to manager, he has no answers nor does it sound like he cares. Each person we spoke to couldn't give us an answer as to why we were told they have it or don't. Seriously unprofessional and unwilling to help. Would give 0 stars if possible
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December 2023 by Alex Torres
The service is great. They installed my windshield fairly quickly and took care of all the payment and billing information with my insurance. It was a painless experience I highly recommend.
