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October 2023 by andrew green
I waited 1+ year to make this review... & Let me start by saying this company isn't for everyone! If your jammed up with your credit then I highly recommend them! The whole process of initially getting the car was smooth and easy, and the salesman was amazing. After working with these guys & gals for over a year now I can honestly say the are very GOOD (NOT PERFECT) at their jobs! For one, the vehicle it's self is a great car (2006 Pontiac Grand Prix 3.8L V6). I experienced my first real issue with the car about a week ago, and I called up AVP warranty company (The company you get your warranty from). They where very quick about getting me in contact with a shop, who towed my car over and fixed all the issues I had (Control Ignition Module) with no problem at all! I could go on and on.... But like I said they are a GOOD company to work with if the shoe fits!
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October 2023 by Hameshia Johnson
Me and my wife went to see about getting a car and when we walked in we walked out the environment was off I guess cause we are black !!!! STAY AWAY IF YOUR BLACK !!!!
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August 2023 by Empress Eternity
I took a friend who needed to get a vehicle, and other places he went to purchase didn't work out. He was kinda bummed out about it, so I checked around, and we came here. I told him to stay positive, and he was doubtful. The universe heard my thoughts and introduced him to John the bubbly salesman. John, who was happy to try to make something work, we did not know that there was a special guy named Tim who had these magical powers, and he put a smile on my friend face he was able to get him a vehicle. Some might say he was doing his job to make a sale, but that was not the case. Their souls were amazing. The whole experience was worth it. Tim also took the time to come outside and talk to me about vehicles for my daughter's first car. I would like to thank everyone in there whose energy had the place lit up. Sometimes, great conversation can really make a difference.A special thanks to John and Tim, my friend is forever grateful. I APPRECIATE YOU❤️Namaste
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August 2023 by James Lachman
Sold me an suv,about a month later it overheats,charging problem, they say get it fixed you have a warranty, I want them to take it back. They said the bank owns it we can't do anything for you. Liars and ripoff artists don't trust them don't ever buy there. The worst ever!!!
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May 2023 by Shannon Townsend
didn't purchase a vehicle but however the customer service interaction over the phone for me sucks every situation is different a little uncertain if I want to do business they weren't convincing for me
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April 2023 by Dave Jones
Absolute garbage. The lending company, mechanic shop and dealer are all owned by the same firm. They literally nickle and dime you coming and going. They tried to sell me a 2008 Impala with 160k for $13500 with a 780 credit score. Don't come to these sleeze bags.
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March 2023 by Waleska Mercado
This sales representative name Patrick, I had a purchase in process and he goes and sales the truck to someone else, make me go through the credit application, to sale the vehicle to someone else, even though I told him I was buying the truck for sure,
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February 2023 by Miguel Ruiz
Great Jose was great and my brother got his car with no problem, Jose helped to make sure we were happy when we left
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February 2023 by Robin Ballard
Eli and the whole team really made my experience painless! I will definitely be a repeat customer!
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February 2023 by Alyssa W.
First class service and great professionalism. Thanks Eli and the sales team for a great experience and working with my bruised credit, even worked with my down payment. Nice cars and nice people! I will spread the word!! B and B automotive is awesome!!
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February 2023 by Ms. Jenn-adelphia
Didn't have any interaction with a person because no matter what option I hit none lead to an employee.
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June 2022 by Aaliyah Johnson
Gave me a car with no ac . Got the car in October found out it had no air in may took it to get fixed worked for a week then stop. Now I can’t get my car looked at its 90 plus outside. Their sales lady hung up on me when I called to talk to the manager. Never buying a car from here again! At least give me a rental until it’s fixed.
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May 2022 by Tonya Robinson
I haven't personally dealt with them, but my husband got really excited the commercials advertised on TV about them saying, no problem we'll come tow the car ourselves, can't get the car to them we'll pull it in. Come to find out they don't tow or cone pick it up for trade in, which means they need to update the commercials on TV, other than that I love what my husband told me so far
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April 2022 by Becky Eisenhard
Amazing, and would highly recommend. I have the world's crappiest credit and not once but twice no matter how little money I came in with I always left with the car I love.
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March 2022 by Blanche J.
This was my first car I finance from here I do not recommend this place to No one I am so unhappy with the rates 18% helm associat of the bank that they have with them and he didn't tell me that in the beginning right now I have a car worth $2000 and I am paying over $20,000 for it when I went there to purchase this 2009 Chevy it was 13,970 I have had this car for a year now paid over $5000 in my car & my car is still at 13,970I understand interest rate is high but They was not being honest with me beginning... so unhappy by the way I called them today and the lady named Tina is real nasty unprofessional will not let you finish what you're trying to explain to them I just wanted some questions answered and she was really rude she kept hanging up on me .. So with that being said be careful and watch of paperwork and ask questions when you're purchasing a car from B&B auto motive remember 18% rate