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“Was with my fiancé when he was trying to make a transaction and some guy from the video game vault was being so rude to the staff because they wouldn’t give him $100 worth of one dollar bills. He was so mean to them. Didn’t even have an account there. Continued to interrupt other customers trying to make transactions. I would not have handled this with as much grace and professionalism as the women and gentleman at this bank! Best bank in town!”
“Have done business with Fidelity Bank in Moosic for years, always a pleasant experience. Rachel and the other tellers are always very friendly, knowledgeable and helpful. Thank you to all!”
9AM - 5PM
136 S Main Ave, Scranton
Banks
“It's a full service bank with good crew inside. Outside are several modern ATMs both walk and drive up. There's a drive through service with a real teller as well. Good location, easy in and out off Main street, ample parking.”
“I am an employee of St. Joseph's Center in Dunmore and new to the area. We do our banking with the bank . The drive thru banking is exceptional. The tellers are quick, very polite and extremely pleasant. Keep up the great customer service!! Thank you All.”
9AM - 5:30PM
119 Mulberry St, Scranton
Banks
“I hate going to any place just before they close. I worked retail and the last minute shoppers can ruin your day. Just the opposite at NET. I was greeted with a smile and was in and out in just a few minutes. They even wished me a nice weekend.”
“I absolutely luv this bank. I don't have good history with banks but, they gave me a checking out without any problems. And I luv being able to so night deposits and having online banking with no hidden fees.”
“Always super helpful between in person visits and over the phone. I love this bank and highly recommend to everyone! Kellsie and Laura specifically helped me with getting a new debit card. They both are very professional and friendly. Felt like I was visiting friends or family. Thank you!”
“I'm not quite sure of the name of the woman who helped my 16 year old daughter open her first checking account recently but she was so incredibly nice, friendly, and helpful. She made sure she had everything set up before we left, including the app on her phone so she could check her bank account. I would highly recommend this credit union to anyone. In fact I actually transferred my funds to this credit union recently after setting up her account so I could have an account with a local bank. Nothing like being able to deal with a real person when you need to. Thank you.”
9AM - 5PM
201 Franklin Ave First Floor, Scranton
Banks
“Needed a personal loan but had some questions before applying. Customer service was excellent and helpful. Also got an answer about the loan in less than an hour. Have banked w penfed for several years and will always use them for loans and other banking needs.”
9AM - 5PM
1598 Main St, Peckville
Banks
“It’s always a pleasure banking at Fidelity. Their staff always greets me with a friendly hello and a big smile…Wishing the warm chocolate chip cookies would make a come back.”
9AM - 6PM
207 S State St, Clarks Summit
Banks
“Always fast service! Shiva and Kristen are always there to help no matter how big or small my tasks are, with a smile nonetheless! Will always be using the S. State Street branch!”
“I’m shocked to see the amount of bad reviews bc my experience couldn’t have been more opposite! My experience with this chase couldn’t have been better. I walked in & was immediately greeted by a bubbly polite woman asking what I needed, ( I’m so sorry I forget your name, but the woman with tattoos & red hair ) I told her I wanted to open a bank account & right away she started helping me. She offered me coffee & water, was polite, & the whole process was quick & smooth. I felt informed & comfortable the entire time! My mom who also uses this bank has nothing but good things to say about the people here. Thankyou for finally opening up in pa !”
“Community Bank has been my banking choice since the very beginning. I am very happy with my relationship with them and they are always there for when you need help or have questions. Everyone at the Clarks Summit branch is also super friendly and helpful. They recently helped me set up a business account and it was a super smooth process. Thank you again Dawn for your help! Great bank, highly recommend.”
9AM - 5PM
130 N Keyser Ave, Scranton
Banks
“I've had NBT bank for 2 years now after switching from NET. The bank tellers are very polite. I was in a jam and they allowed my account to overdraft to cover my rent. I am very grateful. It's nice to know NBT bank has you covered!”
“Everyone I have ever dealt with at this branch has been polite and professional. Whenever I need anything, personal or or business related, they've always helped me and made the process very easy.”
9AM - 5PM
736 Main St, Dickson City
Banks
“I have been doing business with this bank for years the service is OUTSTANDING and the tellers and bank managers couldn't be more helpful..The bank makes you feel like family...the whole staff will go above and beyond to help with anything.”
9AM - 5PM
100 Union St, Taylor
Banks
“Sharon Gaughan is super sweet and kind, she was very nice and helpful in helping me open up a savings account. She went above and beyond. Such a wonderful experience.”
9AM - 5PM
1105 Harry P O'Neill Hwy, Dunmore
Banks
“I rarely write reviews, and particularly not for something as mundane as a bank visit, but I had such an enjoyable experience during my recent visit (yes, an enjoyable experience at a bank!) that I felt compelled. Everyone at this location was friendly and attentive, but most importantly, I dealt with Carolyn Sabia who made the entire visit enjoyable and entertaining. While always professional throughout my transaction, she was also so personable and such a delight that I left feeling great about both a successful transaction and an enjoyable visit. I'm not local to this branch, but I'd certainly be happy to return for any needs in the future.”
“I went in to open a new checking account not knowing I needed an appointment, and the staff still greeted me with a smile and offered to help. Jackie was quick and courteous and super professional. I would recommend this branch to anyone?”
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“Everyone I interact with in the Olyphant NET branch office is courteous, professional, and a pleasure to talk to. I prefer a personal service, rather than using the drive through.Thanks NET!”