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February 2024 by Samantha Petrus
Had an appointment, it was quick and easy. I was in and out in about 20 min. Super easy self check-in kiosk in the lobby. Friendly staff, clean facility.
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December 2023 by Amber M
So quick and seamless. The lady was overly sweet and comforting. I get really nervous when I have to get my blood taken and this experience made me feel a lot better.
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July 2023 by Michael Kraszewski
Had an early appointment. Showed up 10 minutes early. Was out the door before my actual appointment time. No issues, very satisfied with the service. Thank you.
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May 2023 by Andy Reinaker
The address listed here is wrong. Driving to the wrong location added an extra 15 minutes to my day. But instead of apologizing and prioritizing me, I’ve now been here 30 minutes watching other people get called before me.
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May 2023 by Sushmitha Reddy
WORST EVER!! Personally..never going to choose quest again, people who came walk in has got an appointment prior to me. Waited for 3 hours to get test done.
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January 2023 by Danielle DiCarlo
I've been to the Quest in Exton twice and both times the same lady was so rude I was actually happy she didn't end up doing my blood work. 1st time they couldn't find my info in the system even though I showed proof it was sent on my end. A year later I had the info on my phone what I needed done through the patient portal and this time I apparently needed a physical paper copy. I have to remember not to go to the Exton Quest, West Chester is such a better option.
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January 2023 by Domenic Loyle
The ladies that helped me were absolutely amazing. I am giving a 2 star because now you need to give all this unnecessary information to give blood. I’m not sure why I need to identify myself as straight or not when giving blood. Is there a reason why quest needs to know this? If it’s important then great but I do not see the value. Other than that this would be 5 stars
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October 2022 by Mario L
The woman that did this to me A WEEK AGO , was nasty and abusive .She sliced my vein more than an inch as she was pulling the spike she used out ,while saying SORRY arrogantly knowing she was hurting me . It keeps bleeding after a week . Stay away from this place I`m reporting her and elevating this through legal channels . I fear I`m going to need medical attention for this ,it looks very bad and the area is numb .YOU NEED TO BE FIRED YOU HAVE GOTTON AWAY WITH ABUSING CLIENTS VERBALLY AND PHYSICALLY FOR WAY TOO LONG .Read the reviews you should have been fired a year ago !! Be rest assured the owner of this business knows they need to get rid of you by now ,or it will cost them heavy legal consequences for not firing you sooner ,this would have been avoided !
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July 2022 by Danielle Tryniszewski
No one truly likes having their blood work done, however this location is local, clean and professionally run so this is my "favorite" location. Appointments are very helpful, although not required. I have made appointments online for this location many times through the Quest diagnostics website. Upon arrival, I have checked in both with the easy to use kiosk, and through their online system via a link in my text/email. I have never waited more than 3 minutes to be called back. Services like this will always be in demand causing locations to be busy, so I always make sure to make an appointment ahead of time and have found this to be the best method to avoid long wait times.
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April 2022 by Sid Sinha
Neat and clean. Super easy self check in kiosk. You wait for your turn and can see you are queued up on the TV. You are called in one of the 4 rooms in the hallway where the provider checks your ID, Insurance and the HSA/Credit card for your copay. They take the blood or urine samples as applicable and the whole experience was super awesome !
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March 2022 by L R.
Walk ins and apts at the same time equals LONG waits! The staff doesn't care, they take their good ole time. You sit there 15 mins, 30mins, 46 mins....they don't care. Then an apt comes in and BOOM you are back to where you started. Poorly run, under staffed!
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January 2022 by lauren ash
The lady with glasses and curly red hair is unprofessional and just overall rude.
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October 2021 by Mykela Rose
I literally created a Google account just so I can leave a review. If I could give this place zero stars I would. This was the worst medical experience I have EVER had. My two year old had to get blood work done. We waited for an hour and a half for them to finally call my two year old back. She wasn’t friendly, she was actually super rude. And she had to get another lady in there to hold my sons arm down and the lady that held my two year olds arm down YELLED at him because he was crying/yelling.She had the audacity to yell “STOP! STOP! WE DONT YELL IN HERE!”Let me tell you what, it took ALL I had in me to not show her how she really made me feel when she yelled at my kid. I tried to call to let higher ups know but the phone line doesn’t give you an option to speak to someone.I highly recommend you never take young children here.
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August 2021 by hitesh sanghani
One of worst center I have experienced. We had to wait like 30 mins after checking in. PLS DO NOT VISIT THIS PLACE. The customer service is falling drastically.
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July 2021 by Catherine Murta
Absolutely rude employees. Spraying disinfectant in my face and another person in the waiting room. Such an unprofessional environment where the lady harshly yelled my name across the room. Will not recommend this place to anyone nor will I come back.
