9AM - 1PM 2 - 4PM
4030 Whitehorse Rd, Devault“Ken, who is the usual person you will run into here, is extremely friendly and extremely professional about his job. It is EXTREMELY rare that he can't get you processed in 2-3 minutes. He's extremely good at what he does. And if he's not busy then I would recommend to say something more than just say "Hello".”
8AM - 1PM 2 - 4:15PM
2 Lyndell Rd, Lyndell“I meant to get the clerk's name while I was there, today but someone came in right after the clerk finished with my transaction. She was above and beyond in more ways than one and was very understanding, professional, and amiable in solving my problem. I can only give 5 stars; if I could, I give a 100 times that. Thx, so much!”
8:30AM - 1PM 1:45 - 4:30PM
1752 W Doe Run Rd, Unionville7:30AM - 1PM 1:30 - 4:15PM
844 E Street Rd, Westtown“The girls in here are incredible. I had 50+ certified mail envelopes that had to go out, these two went out of their way to make sure every one of them was correct AND would get out before Labor Day weekend and were truly happy to do it. [ YOU KNOW MOST PEOPLE WOULD HAVE BEEN MOANIN & GROANIN w/ an order like that]. I couldn’t have made this happen without them. (If you’re curious, @ the post office it cost like 270$ when at UPS it would have cost over $1,100 for the same thing). Lucky to have this post office close by. Excellent service.”
8AM - 12:30PM 2 - 4:30PM
101 Fellowship Rd, Eagle“One of the best post office locations I have been to, and I frequent regularly as it's the closest one to where I live. The young man who's always working when I go is always super friendly and knowledgable about shipping and postage. Things get shipped out super quickly from the location too, very efficient and accurate.”
8:30AM - 4:30PM
490 Lancaster Ave #15, Malvern“Always a great experience. The workers are professional and uplifting. I go out of my way to come to this post office instead of the one in Exton, that is filled with rude and miserable workers.”
8AM - 1PM 2 - 4:30PM
1214 Kimberton Rd, Chester Springs“No offence to the other reviews on this post office but have you ever been to a different post office before? This is a small town post office designed for the volume of visitors a small town receives. They are closed for lunch. The service is great and even when there is a line (never more than 2 ahead of you) they are fast and friendly. Kimberton/Yellow Springs is just as great. I'm thankful for a nearby small town post office.”
“The mail clerk, Barb was wonderful and attended to all my needs today. Thank you for your professionalism and honesty today. After my earlier terrible experience at the office up the road, you most certainly reinstated my faith In the USPS. I appreciate the work you do for all of us!”
9:45AM - 1:30PM 2 - 4:15PM
119 Station Rd, Cheyney8AM - 4:30PM
116 Gay St, Phoenixville“The Post office box at my building has a lock that is not working...I had a pkg delivered thurs or Fri last week, I cannot access it, had another pkg delivered this morning, same thing, cannot access. I had something to send, so I took the time to go to the post office location. I took care of my outgoing pkg and then mentioned the issue with accessing my pkgs...so a supervisor came and said to meet him there (I'm just a couple blocks away), and he fixed it!! Well, I was able to get my pkgs, and the lock needs to be replaced, but he's on top of it!!”
“Helped me with purchasing a money order which I’ve never done before which I really appreciated! And wasn’t too crowded for a Saturday which was a nice surprise, too!”
8:30AM - 4:30PM
20 N Bailey Rd, Thorndale“I’ve been to the store twice in the last week. I was overwhelmed and they helped me through the process. Thank you! Can’t imagine how tough it’s been over the last few years dealing with upset customers, including myself. I was gonna leave a negative review then realized half of the trouble I’ve experienced shipping things were self inflicted. The folks there have helped me sort things out properly so everything ships smoothly. Anyway, hope you all find this encouraging. May more smiles come, more encouragement, more love and more peace come to this store and to Caln Township. Thanks for everything you do. And apologies for how the public, including myself, can be so grumpy especially when it comes to shipping things. For some reason it’s a big stressor for us all. Thank you for helping. We’ll try to be more kind and grateful!”
8AM - 12PM 1 - 4:30PM
378 Glen Mills Rd, Thornton“Honey or Holly first name; sorry I forgot! But it is clerk #4 on receipt. Greeted me as soon as I walked in. Very pleasant & helpful. Could not have asked for better service. Thank you USPS!”
8:30AM - 5PM
33 W King St, Malvern“I’ve probably visited the specific post office for mailing packages putting together packages stamps and the like since 2014 and I am so pleased with the friendliness and professionalism of the staff and the only suggestion I would make is the postmaster realizing that everything can be heard through the door so to continue to be as professional as possible as you’re representing to the USPS?????”
8:30AM - 6PM
470 Boot Rd, Downingtown“I would like to give a big shoutout to Ryan who helped me last month at USPS Downingtown. It was the last day before my package was to be returned to sender internationally. Ryan helped me located the package very quickly and sorted out all the issues on his end. I highly recommend this place!”
8:30AM - 4:30PM
99 Aldan Ave, Glen Mills“Spoke to John today about a batch of returned mail that we received. He was so helpful. When I said I was unsure where the annex was, he offered to come to office to pick up the returned mail. Wow, we were so appreciative. So nice when you have a employee that goes that extra mile. Thank you!”
“I go out of my way to come here because the service is so much better than any local post office. Gary at the front desk is quite literally always there and is so friendly… it feels like he knows everyone in town. You can always find parking within a block or so to quickly run inside. Just wish their hours were longer. Also if your review is complaining about CALLING the post office you are obviously not up with the times on how short staffed they are. Don’t expect an answer just go by in person”
“I went to track my package, the customer service gentleman who works today was really helpful. I usually have good experience with this post office. Thank you USPS West Chester! I got my package in time!”
“I went yesterday to update my address. The woman behind the counter was so kind and helpful. She was exceptionally kind to me, the customers she served before me, and those after. Very happy with my service!”