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January 2024 by Taylor F.
Had an amazing experience. I came in looking for an affordable outdoor furniture set. Alexander and his staff were awesome! Super nice and easy to talk to. Highly recommend and I will definitely be back!
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October 2023 by Ed Toto
Great pleasure to deal with Kylee and Alena they are true professionals and very knowledgeable and great to work with..
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September 2023 by Anne Marie Beck
Kylee did a great job keeping us informed and getting the best price for us! We are still trying to decide. Room not built yet so we are trying to envision. Size may be too big for the room. Not sure but beautiful furniture!
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September 2023 by michael sauer
I was given one price for a fire pit and then after they charged me they wanted to add an additional $85 because the store didn’t factor in sales tax. So after I bought it they were forcing me to pay an extra $85 or pick it up in Wilmington Delaware, how is this my fault. Sales people were terrible, the lady Michele at the exton location was very sarcastic on the phone, don’t do business with them.
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August 2023 by Gail Lipstein
Staff in the Exton store are always courteous and attentive to all your questions and needs. They have been helpful with every purchase we have made at this store.
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August 2023 by Madhu Ashtakala
Excellent customer service & friendly staff made it a very pleasant shopping experience
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August 2023 by Larry Baker
Just what we were looking for. Is great to see and touch instead of ordering online.
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July 2023 by Robb C.
This place really changed. We spent $$$$$ with them a few years ago and were very pleased with the furniture and the shopping experience. So we went back to them for new furniture this summer. Sales experience was just ok -- a little weird, they didn't seem to know their system, only need a deposit, no wait, we need full payment, etc. When we ordered, we were told everything was in stock. Delivery arrived missing one piece. We called and were told oh yeah the warehouse is out of that now but I will find you one. They never called back. Now I'm being told the piece is further delayed and won't arrive to their warehouse until next month. Two months after we were told it was "in stock." Disappointing and deceptive. We would not have ordered had we been told the truth that everything was not in stock.
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May 2023 by jon cohn
Bought a number of items from the Exton store and had problems with four out of five of the items that were mostly Warehouse in shipping related but also customer service in the store related when they would not appropriately address the problems. We've generally loved fortunoff Furniture over the years but the accent store and local Warehouse is just abysmal
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May 2023 by Magda Sawczuk
My husband and I went to 4 different stores today to purchase lounge chairs, and I was very frustrated by the time we walked in to your store.Mrs.Alena was super helpful and professional even though I wasn’t a happy camper at first.Needless to say my experience was great we purchased what we needed and left smiling and joking around.We will definitely visit in the future ifKudos to Alena B.
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April 2023 by Liz C.
We purchased a beautiful and very comfortable sectional. The delivery did not go smoothly, they messed up our delivery date and gave us the wrong chairs and pillows. However, everything was resolved and we are happy with our furniture.
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April 2023 by Chris Hawley
K of P store. I questioned a price and got a snarky response before I could even finish my question. The response was not even in line with my question if I had been able to finish. Then they couldn't even get the quote right.Exton store 5 stars (*****) friendly, listened to my questions and got an informed answer, instead of attitude. I would recommend the Exton store to anyone, not so much the K of P store.However, there is a very nice young man there, unfortunately, he was in between customers.
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December 2022 by James Datz
We found exactly what we were looking for and the store manager Elena was extremely helpful!
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September 2022 by Cathy Cerullo
The fire table I purchased mal functioned after a month or so. Fortunoff filed a claim on my behalf with the vendor and the table was replaced. The customer service I have experienced has been excellent. Delivery was reliable , on time and communication was great throughout.
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September 2022 by Francine Albadine
I was pleased with the service, pricing, and set up of the materials. Delivery and set up is an important feature few over.