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October 2024 by Bob B.
Arrived early for my Monday morning appointment. Waited 45 minutes and was never informed of what (wasn't) going on. The staff person was unaware of the time, "I don't wear a watch." "I had to wait until a room was available." Isn't that part of scheduling? Or do the excuses just rotate, regardless of what is true? I left. My time is valuable, too.
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December 2023 by Janine N.
Dr. McGuire is fantastic. I have been in his care for over 20 years. The practice however like most medical facilities seem to now be corporatized and take away the autonomy. I was sick same symptoms as spouse. He had a script called in which helped. I got same bug. Doctor on call refused to call in script without seeing me ( despite the fact that med record showed a successful course of treatment). So my hub is getting better and I remain without script . What a liability.
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November 2023 by Ramon Morales
I never had any problems getting an appointment to see my doctor. Dr. McGuire and the rest of the Doctors and their staff are the best in my opinion.
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August 2023 by Jena Sledz
Been with this office for approximately 10 years. I feel like the Dr/practitioner I have could care less. I complained for 10 yrs about chronic heartburn, they did/suggested nothing. I finally went to a GI Dr on my own & turns out I had a hiatal hernia. During one visit to go over lab work the NP asked if I was ever anemic, said I don’t think so, she said nothing more. I had to have bloodwork done by the GI doc. Turns out I was SEVERELY ANEMIC. I’ll be looking for a Dr who actually advocates for the patient
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July 2023 by Davod M.
I went to this family practice when I was a kid in the 90's. Took a brake and now going back in my 30's and they still treat you like a human being , they listen, and give you good guidance. They don't treat you as a asshole like most urgent care.... I recommend this place!
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April 2023 by Michael Rowe
Physicians are great, but the admin is terrible with virtually no communication.
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December 2022 by Grant Puricelli
As others have said the front office staff is horrible I have been calling for 4 days leaving a message but never a call back you can't tell me that they are that busy they don't have time to call back I am looking for a go back to work letter and my work is waiting but I don't know how long befor I'm told to leave until I get a letter.
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November 2022 by aimee moore
Dr. B is the greatest. Staff's always very friendly Erica is the best nurse ever. Highly recommended
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September 2022 by SHARON Donnell
Caring friendly Doctors and staff, answers all questions
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June 2022 by Ryan P
I love Dr. McGuire but I have had the same experiences as other reviewers. The staff is horrible. They are rude and don’t care about the patients at all. It’s like we are inconveniences. They lack basic customer service skills. They are the exact opposite of Dr. McGuire. I have been a patient with Dr. McGuire almost my whole life and he is the best Dr. I’ve ever had. However I am seriously considering finding a new doctor because his staff just wastes your time and doesn’t treat you with respect. Yes, it’s that bad that I am considering getting a new doctor that I have a history and relationship with that spans decades.
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May 2021 by Tara Be Vier
There are rules that need to be followed when calling into the doctor's office. 1. The doctor will NOT refill your medications without seeing you every 6 months. To most controlled substance patient's and non compliant patients' this is an issue so they rant and degrade a practice. 2. Everyone that has worked here the past year and a half deserve medals for dealing with the pandemic on the front lines and the patients' that need us. Please be kind, and be real and leave us 5 stars:)
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April 2021 by Lu Lu
You need call them hundreds of times to renew the prescription
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April 2021 by Life With Lisa A
Some of the staff are extremely rude starting for the office manager, Sarah. That is why her staff is rude, they follow by example. It's unfortunate because she sets the mood for the entire practice and makes you not want to see the Doctors. Very unprofessional and she lies to your face.. She lied to me instead of apologizing, then she hung the phone up on me. Idk what this world is coming to. I wonder if she is related to one of the doctors because otherwise she would not perform her duties and treat paying patients so rudely without fear of being fired. For this reason, I say stay away from the practice. I too am leaving the practice. This isn't the first time someone on the staff is rude. It seems like it is a bother when a patient calls in. I read the original warnings about the staff over a year ago when I was thinking about joining the practice. I read the staff was very rude and calls back took forever.. I learned the hard way but at least I learned. Stay away and find a better office.. We just don't deal with the doctors, we deal with the staff.. I am done with them. Stay healthy everyone and be safe.
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September 2020 by Michael Meehan
Dr McAuley is the best! Very kind and compassionate. She has been helping me with my mental health issues for years. As a PCP she has gone above and beyond, and often been more helpful to me than many of the specialists i've seen.
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September 2020 by Elizabeth Konoski
I have been going to them for years. I have had NO BAD EXPIRENCES. Everyone is nice and understanding. Everything is great with this doctor practice
