-
October 2024 by annabella
this place is great! Melinda, (brow bar) is the best! highly recommend!
-
October 2024 by La Ea
It’s really messed up how the customer service at this location is really horrible everyone is rude!!!! I don’t recommend at all
-
October 2024 by Teri Rappucci
I recently met Christine at your Exton store who helped me amazingly diminish my undereye circles with Bobby Brown's corrector stick in light peach! She was also so helpful with my finding other products. Christine is a consumate professional who i look forward to working with in the future.
-
September 2024 by em
It really bothers me that they don’t open til 10am on Saturdays. People need stuff from there on the weekends and sometimes really early to start getting ready for a day time event. I’ve gone there so many times right when they open and people are waiting outside before they open. They should open at 9am like a normal business.
-
August 2024 by Michelle Kilmer
It's always such an unpleasant experience going into Ulta. All the sales associates are so pushy. The minute you walk into the store they're breathing down your neck trying to get you to sign up for something. No, I don't want to sign up for a credit card. Thanks, but I'll pass up on whatever rewards or promotions you are doing this time. I have the right to say no if I want to. None of the associates ever seem to respect that. And every Ulta is the same.. the associates are trained to behave like this. I'm done shopping at this franchise. I'll buy my beauty products from Sephora or Amazon.
-
August 2024 by Ciaran Brown
Got a call at 8 am today that my 11 am appointment was cancelled because the master stylist had a family emergency. Then I tried to reschedule, and the next available wasn’t for 3 days! I’m unable to go elsewhere because everywhere else is closed or unable to schedule so last minute. It’s my birthday today, and I just wanted to do one nice thing for myself. Thanks for ruining my special day.
Edit: they called me back at 10:15 to say they called another stylist in. At that point it had been 2 hours and I already picked up a shift.
-
June 2024 by R D
It is 10:15 on a Saturday morning and this location has been opened for exactly 15 minutes. Look at the attached photos of the bathroom. There are hair, used tampons and diapers spilling out of the trashbin (most likely from last night.) there’s NO toilet paper and the floor is filthy. This is beyond unsanitary.
-
June 2024 by Deborah Ferrara
This is a long over due shout out of love for my Giovanni at the Exton store. I have visited this store many times over the last several years. In the last year and a half, Gio is my go to! At the start of our beauty journey together he was a wizard with the correct Chanel products for my skin type. We have tweaked certain products and try new ones. No matter the beauty brand, Gio is knowledgeable, professional, patient and always makes me smile. He makes the visit fun whenever I stop in. It has been great to watch him move into a manager role…well deserved. I have worked in customer service for many years. I am a tough critic. Gio is a rock star in my eyes!
-
June 2024 by Sara Gladstone
I want to thank the staff at Ulta in Exton. I brought my five year old daughter in and they treated her like a Queen. They were all so friendly and didn't try to oversell me on things for littles. They found an awesome make up kit within my budget and made her feel so special. She made out well ? Thank you for helping us find little things for her on a special Mommy and daughter day out. She was so excited and grateful and commented on how nice they were to her. It's the little things that count.
-
June 2024 by Suzanne Daniel
We had the best time here today! Christine was SO helpful with my 14 year old daughter and college daughter. She was able to help them while also addressing my aging skin. She did a great job applying makeup on all of us with such patience! Go and ask for Christine!
-
May 2024 by Joan DeSalle
I helped today by a worker named Giovani?. I am a regular visitor of the Exton Ulta know him as the employee who pushes credit cards on customers. The reason I am leaving this review is because during my visit today he was making extremely condescending and insulting remarks regarding anti-aging skincare products and suggesting I could “use some”. I find this extremely insulting coming from the fact I was simply asking for a moisturizer to help my dry skin.
-
May 2024 by Ruth Cpas
I'm an older lady and I really needed to change up my products. I was greated by a very helpful gentleman. He suggested some skin care and I love how my skin is looking. Geovanny was the manager also I believe. The whole experience was not as overwhelming as I expected. I really think the difference was staff here. I'll be back for more items soon.
-
September 2023 by Tara Barry
Melinda is amazing!! She is so sweet and really takes her time to make sure everything is perfect!
-
August 2023 by Google user
I went in today for brow services. Melinda tinted my brows, first timer as tired of the grays. She explained everything as she went along. Tweezed and waxed stragglers as well. Had my upper lip done as well. My skin is silky smooth thanks to the soy wax and added benefit was less stinging afterwards. She touched up the redness on my face so I could continue on with my errands this morning. ❤️❤️ Ulta is lucky to have Melinda. She is a talented professional who puts you at ease with her confidence. Already booked my maintenance appointment and is it worth ABSOLUTELY!! Thank you again Melinda !!
-
August 2023 by Lisa Myers
I went in today for brow services. Melinda tinted my brows, first timer as tired of the grays. She explained everything as she went along. Tweezed and waxed stragglers as well. Had my upper lip done as well. My skin is silky smooth thanks to the soy wax and added benefit was less stinging afterwards. She touched up the redness on my face so I could continue on with my errands this morning. ❤️❤️ Ulta is lucky to have Melinda. She is a talented professional who puts you at ease with her confidence. Already booked my maintenance appointment and is it worth ABSOLUTELY!! Thank you again Melinda !!
