-
January 2024 by Tom W.
My iPhone screen protector got a chip and then cracked. I stopped in at the store and TREY was very helpful. He cleaned my phone and replaced my screen protector within 10-15 minutes under the lifetime warranty. I've been an Apple product user with ATT and have never had any issues. Thank You again to TREY for handling my situation promptly.
-
January 2024 by Michael Simkiss
The store that we went to only had one employee helping customers. Even though there were multiple people waiting, they stayed calm and polite. The employee made the unbearable bearable with a kind smile and a great laugh towards all the customers. Waiting is never an issue when the atmosphere is that pleasant. They deserve praise and a raise. Stat
-
January 2024 by Camilla Giles
Trevor was awesome and solved all of my issues. He was the best AT&T representative I have ever had the pleasure of working with. He is an extremely valuable employee and was a breath of fresh air.
-
January 2024 by Eric Jackson
Nathan was awesome, kind, and helpful.
-
November 2023 by Deandria Mansfield
Nice people in the store
-
September 2023 by Sara Mackiewicz
Maurice Jones is the AT&T rep I see because he is so friendly , always has a smile on his face and is very professional. He also seems like he loves his job. I literally only go to that AT&T that he works at. He always has the correct answers to solve my problem when I do have one & always helps me in a timely matter. Thank you Maurice for always helping me out when needed. He’s the best!!!
-
September 2023 by Amy Sanchez
We went to this store to move to a business account after my husband started a business. It was a multiday event to make this happen and my husband spent several hours with the associate in Exton over a couple days to to try to make this seemingly simple switch. It was a very frustrating process.Less than two months later I went to the Malvern store and myself and the associate were walking through the business account and the associated lines. It turns out there was a line on the account, tied to a number in California that was being charged monthly for both the line and an additional charge for insurance. There was no data being used on this line, but it was just a line that was put on the account to charge the account more every month. The associate in Malvern was very confused why Exton had added this line and put insurance on it, with no phone tied to it or any association to the business.I called AT&T Corporate and they immediately deleted the line and refunded us for the last two months. The associate from Corporate had told me that sometimes retail stores try to upcharge customers to inflate their sales and this seems to be an example of that. I can't say if it was malicious or just incompetence on behalf of the Exton store, but either way we will not return to this store because they've lost our trust. I'm glad AT&T Corporate was able to handle this situation swiftly and appropriately.
-
September 2023 by Lexie Mosley
The help from the workers was amazing gave us all the information that we needed and the prices were reasonable
-
July 2023 by Kim Kniffin
Devin was very helpful, friendly and polite. Great place to go when purchasing your new or replacement phones.
-
April 2023 by Jennifer Wanner
We have been with AT&T Mobile for well over 20 years and hands down the best AT&T customer service experience I have ever had! Nate was extremely helpful and went above and beyond to help us with new phone selection and billing!
-
April 2023 by Kris Furlong
Customer service was great and Maurice made it a lot easier to get through and switch things and add things to the account
-
April 2023 by Cheyenne Holman
The customer service was perfect and Maurice was the biggest help, switching and adding things to the account was a breeze
-
February 2023 by Annie Shirk
Maurice was so helpful and pleasant. Getting a new phone was a quick and easy process with him!
-
January 2023 by EM L
I received Excellent help for my IPhone at AT&T Exton. Highly recommend
-
October 2022 by Bruce Senn
The representative was knowledgeable about all the products and very good at transferring the data and has excellent communication skills
