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“Carol Ford has gone above and beyond the call of her job. We were having a difficult time in our life and she helped make things. Better. Cannot say enough about her. A real person in this digital carefree world.”
“Finally a good bank that took over the spot. The location is very safe and even locked down where you have to be accepted for entry. The staff is extremely helpful and courteous but they are like that in all the locations. The rates are the best too when it comes to loans and they are very quick at telling you if you qualify or not and what you need to qualify.”
“Kaitlyn (sorry if misspelled) was awesome on the phone, communicative, thorough,, helpful, and with a positive energy. And they cash savings bonds for non members!”
8:30AM - 4PM
924 Wilkes Barre Township Blvd, Wilkes-Barre
Banks
“I have been baking with luzerne bank for as long as I can remember. I love the people at this location in wilkes barre the best . They're always super helpful and friendly whenever I go in. Thank you for making my banking easy!!”
“Hands down the best bank I've ever used. Friendly, efficient, and excellent to communicate with. I would highly recommend them, and often do. You get treated with the kindness of a small local business, with the added bonus of the newest technology and ease.”
8:30AM - 4PM
285 S Main St, Pittston
Banks
“Great customer service right off the bat. Very open floor plan. Doesn't feel like a bank. Might be switching. Dude was telling me about some good rates of CDs. So that's good.”
8:30AM - 4PM
509 Main Road, Memorial Hwy, Dallas
Banks
“Pam Bonomo was a great help with my line of credit adjusted loan . Efficient and pleasant and assuring ! All the tellers at your Dallas bank are awesome !! Thank you so much ! Nadine”
“I've been doing business with Fidelity bank in Moosic, PA. & their staff is very professional & are ready to help you with all your banking needs. I'm EXTREMELY satisfied with this branch.”
9AM - 5PM
196 N Main St, Shavertown
Banks
9AM - 5PM
400 S Main Ave, Scranton
Banks
“Customer service is phenomenal. The tellers and staff are courteous, friendly, knowledgeable and respectful. They are always willing to help. They treat us like we treat our customers.”
“I have been a member for Highway Federal Credit Union for over 20 yrs and the service is second to none. The staff is simply the best I would not bank anywhere else.”
9AM - 5PM
130 N Keyser Ave, Scranton
Banks
“I've had NBT bank for 2 years now after switching from NET. The bank tellers are very polite. I was in a jam and they allowed my account to overdraft to cover my rent. I am very grateful. It's nice to know NBT bank has you covered!”
“Jessica Vito in the loan department goes above and beyond! She has assisted me twice the last two weeks and makes every request a smooth transition. Thank you Jessica!”
9AM - 4PM
800 Wyoming Ave, Kingston
Banks
“I have been banking with M&T, specifically the Kingston, PA branch for over a decade now. I have always had a positive experience. Bill Kern has been especially helpful. He genuinely cares for his customers and goes the extra mile, even when there is nothing for him or the bank to gain from it. It's people like Bill and the other employees at this branch that make a positive difference in the lives of others. I highly recommend this bank, specifically because they treat their customers as people and not just a number.”
8:30AM - 4:30PM
640 Baltimore Dr, Wilkes-Barre
Banks
“I called looking for a small loan with a low APR rate. Cathy S from the Wilkes Barre office promptly returned my call, answered all my questions, and helped me find the best rate. The APR was significantly lower than others I've looked into. I met with Cathy the following day to finalize everything. She was very kind and made sure to go over every detail. All in all the whole process, including the loan deposited in my account, took less than 24 hours. Highly recommend!”
9AM - 5PM
1700 N Blvd, Pittston
Banks
“I recently experienced exceptional service from the bank in Minooka, PA, where I have multiple loans. When I made a mistake on their supper easy phone app while attempting to complete my daughter's Subaru car loan, they quickly rectified the error. Their dedication to the local community and customers is beyond impressive.
Michele Miller's follow-through was better than just notable, providing me with added assurance and confidence. And rectify my mistake.
Customer4Life!
Thank you Michele!”
8AM - 4:30PM
566 S Main St, Wilkes-Barre
Banks
“Good works deserves good recommendation, I appreciate the effort of Mrs Kimberly Louis for helping me managed my trading account. Profits are been made weekly as she promised, i invested $1000 and now making $11,200 weekly, All thanks to her, Send her a DM and thank me later”
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“Wyoming Branch has the friendliest people and more importantly the best customer service! I can't commend them enough for all they do to make you feel welcome.”