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September 2023 by Gabrielle Leitmeyer
Worst pharmacy ever. The store itself is fine but the pharmacy is horrible. First off it’s the pharmacy’s job to reach out to the insurance companies about billing. But for some reason the pharmacist tried to put that off on me which blew the minds of the drs, and the insurance agents! Also when a script is called in at 9 AM and the automated system tells you it will be ready to be picked up at 12:30 PM that day. It’s to be ready by 4:30 when someone is there to pick it up. They damn sure shouldn’t lie and say it was just called in 5 minutes ago! Now I’m working on day 3 of hearing back about a script being filled! Once again your staff isn’t doing their job and my child is going without her medicine! If I could give -5 stars I would!!!
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September 2023 by Stacey Howard
So I got my pen drop needles yesterday and you didn't give me the right amount you gave me 100 pen drop needles when I am supposed to get 200 pen drop needles no wonder why I am running out an having to reuse pen drop needles because you all don't know how to read thank you so much for screwing things up for me
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August 2023 by Dani Elensky
Getting someone to answer the pharmacy phone is next to impossible. Be prepared to call multiple times. When they do finally answer they seem like their hate their job and you are a complete inconvenience to them. They put you on hold and then never come back to the phone.
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August 2023 by Will P
The employees here seemed unfriendly and kind of miserable when asked if there was a restroom I could use. They definitely lost a customer because I needed to buy some items after but went elsewhere.
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February 2023 by vicki fultz
Went to pick up blood pressure meds for husband. Waited outside an hour for them to open. Pharmacy closed? When we asked the cashier what time they open she stated "it's on the door" we asked again and she said "we don't know" if they no longer have a pharmacy they should let the doctors office know they can't fill the prescription so it can be sent elsewhere. The snippy cashier needs a job in a different field other than customer service!
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December 2022 by Richard Root
Shopping the store is fine but the pharmacy needs some work. First off trying to find a parking spot can be difficult as OIP uses their parking lot. Their drug ordering program needs some work for instance if you have a prescription that is not often prescribed they will not have it in stock and they only order enough to cover one month not your refills this practice is ridiculous because you have to wait an extra day or two.God forbid you really need that med. I know because every month for the last year I've had to call them to get my prescription filled. Putting it on auto refill doesn't help the cause either as they overlook it and you need to call
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November 2022 by Richard R.
This store in Everett PA has got to be the worst rite aid of them all. First of all customers from OIP use their parking lot so good luck finding a parking space. If you take medication that is not often prescribed like say "Carisoprodol"they order enough for one month not enough to cover your refills,so every month you will end up waiting an extra day or two to get that prescription filled this practice is ridiculous. And if you think putting it on automated refill will solve this problem it will not. And as for the staff they are always rotating in new staff so your pharmacist never really gets to know you.
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June 2022 by Dennie Wayne Henderson
You cannot count on the pharmacy, they are slow, incompetent, very rude, the one girl that when I got my prescriptions finally was very rude, when I tried to asked her some questions about my meds she deliberately ignored me like I wasn’t even there, I can clearly see that all they care about is the money and not the people, In my opinion, If this is how these employees treats paying customers then they should not be working here and be fired, Rite Aid needs to evaluate and change their hiring process Immediately In the pharmacy department. I’ve been a customer for over 3 decades and will no longer continue to be one due to this incident.
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March 2022 by Tamie Bollman
Nice and helpful cashiers and pharmacist. They answered my questions and when they found an answer to another question, they called me with the answer.
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October 2021 by Wind Walker Drones
Store is fine but the pharmacy is awful. Tried to get a price on some medicine for my dog. I talked to someone in the pharmacy they said our policy is we can't give a price unless we have the prescription in hand, even though I read it to them exactly how it was written. The funny thing is this must be just this store's policy. I called the Rite aid in Roaring spring and was given a price no questions asked. The pharmacist even tried to help me get a discount through some discount cards. Needless to say ever since the whole pharmacy staff quit this store it has been way down hill. Also the staff is very rude and not helpful at all.