Verizon offers mobile, 5G home internet, and business services. Customers can visit the store or go online to schedule appointments, place orders for in-store pickup, or arrange delivery. The staff is frequently described as helpful, attentive, knowledgeable, and kind, with specific employees noted for their exceptional customer service, positive energy, and going out of their way to ensure satisfaction. Many report positive and great experiences. However, wait times can be long. A significant complaint involves an employee adding a monthly protection plan without consent, which the customer discovered later. Despite this, many reviews highlight marvelous service and a great overall experience.
Mgr Liz took very good care of me of getting me back on track in diccord on tic and getting my E mail back up and running thank you so very very much Liz God bless you and family . Mark ferrington .
March 2026
So liz was my personal hero. She had wonderful customer service, and a great personality! She helped me find get a great bundle deal. I even got to keep my phone number, thanks to all her efforts! Thanks again for the help -joel- 😀
December 2025
Thank you so much Kari for taking such good care of me! You made my experience flawless and answered all my questions! I felt like I was talking to my bestfriend! Merry Christmas to you and your family!
