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February 2024 by John Dyke
Sent a very expensive 2 document package via their joint service with FedEx on Jan 12 supposed to arrive Jan 17. Still has not arrived
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October 2023 by Coco Nat
My partner just got her passport done here. Very fast. Cool dude. They have photocopiers so no need to waste money photocopying documents beforehand.
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October 2023 by Jbelly K
No nonsense straight forward approach and respectful. Well trained, disciplined, knowledgeable employees. Refreshing.
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October 2023 by j beason
I guess you no longer have to take a Civil Service Test to get a mail carrier job. The fill ins they have can't even read.,
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August 2023 by Annie xo
Been there twice this week, both clerks were very kind and helpful. I want to shout out Patrick who helped me today, he calculated various shipping options for me and helped me save some money. Thanks so much.
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July 2023 by Abigail
Ronnie in passports was very rude. We were having a lot going on, so left the application on the table by mistake. Desk man said we could fill another one out real quick so we could head back to get it done.He couldn't understand why we were late, why we had to reschedule and move the appointment to the Legion Road instead of the one of E. 38th. He gave my mom attitude about that up until she said that we had to reschedule for a funeral. He further gave attitude because I don't have a drives license or ID but I'm 18. We just haven't had the time to do that yet. We are human and things get left. I understand it's valuable time, but you could have just told us to reschedule again instead of giving us that attitude.Made my mom cry in the end.
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July 2023 by Bethany Trick
The person at the Legion Road office that does passports was extremely rude this morning. Made me feel like trash. It was uncalled for and totally unnecessary.
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July 2023 by E P
Gentleman that does passports was quick efficient and Very kind. Great experience !! Highly recommended
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July 2023 by Molly Herr
The gentleman who does the passports is awesome!! Thorough, kind and efficient!
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May 2023 by Marie Kuhn
Friendliest staff at any Post Office I’ve ever went to!
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May 2023 by Samantha Eck
Patrick made me get in the back of the line to write ONE address on a piece of paper after waiting 15 minutes in line and then I had to wait another 15 minutes. I mentioned he should have had me step to the side the last time I was here when the woman was working the counter. He blatantly ignored me, and then I asked him if he understood my frustration and why he should do that moving forward like the other woman does and he ignored my question. Rude and disrespectful. Don’t go here.
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May 2023 by jennifer kuhar
I have had it with USPS. Go to UPS to save your time, money, energy & sanity. I sent a package to my friend and she received (I cannot even make this up) a literally piece of one panel of the box. I barely believed it until I saw a picture. Anyways, as I was instructed I called the 1800 help line and the agent there scheduled for someone at the receiving (Erie) office to call me back. I just got a call from a lady at this Erie USPS, she was very rude, unprofessional, told me she could not do much as she was going on vacation next week, swore, and hungup the phone on me. Lost for words but not even surprised at the USPS's quality of customer service based on their quality of everything else.
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May 2023 by Baba Black Sheep
I left a signed redelivery notice in my rural mailbox, but the carrier didn't see the raised flag or didn't care. What's the point of providing a redelivery option if it's not honored when taken?
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March 2023 by Jorge Chiques Colon
Good staff and short lines.
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March 2023 by Joshua Jaraczewski
I've been trying to apply here for months now. They say hiring out front but every time I try on the stupid website it's like the place doesn't even exist. Get out of here with the false advertisement
