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March 2024 by Tasha Monagle
Bought a perfume from here and the bottle ended up being defective and leaking. Brought it back and they promptly exchanged and had great customer service.
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February 2024 by Blake Forester
What a joke! Filthy store! Bathroom was disgusting. Waited an hour past my hair appointment time, to end up paying for a haircut that needed fixed immediately! Dirty salon! Never again!
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February 2024 by M.R. Snyder
Ran into grab a pickup order real quick and have to say "Thank you Alma" She was doing multiple tasks but was still was amazing at helping me! Sadly a couple other workers were more interested in talking about their life decisions instead of even help her while trying to do multiple things but again Thank you so much Alma at Erie Pa!
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February 2024 by AmySue M
These women are intelligent, insightful and AMAZING. Danielle especially. But instead of gaslighting me and telling me the sickness I feel with certain makeup is psychosomatic, she gave me scientific explanations on what could be happening to me with certain ingredients. I now know what to look for and avoid and all because our Erie Ulta ladies took the study of their careers seriously. They are awesome.
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January 2024 by April M
Alma was amazing and friendly. She was super helpful with my color match and helped me find a face cleanser that was good for my skin.
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January 2024 by Miriam Rivera
Today I went to Ulta. I was looking for a good mascara. A team member by the name of Alma was so helpful to me!!! She was very knowledgeable about all the products, and she introduced me to the Clinique mascara!!!!! Omg, I can not begin to describe how AMAZING this mascara is!!!! I will FOREVER wear this product!!!!! Thanks Gorgeous!!!!! ??
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January 2024 by FaitH MaDDiEpAY
Way more expensive for products u can get elsewhere 4 cheaper. Not impressed.
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December 2023 by Miso
I was shopping around an associate named Alma assisted me. Not only did she help me color match, but picked out makeup that would be more suitable for my skin. Thank you, Alma, for being kind and fun!
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November 2023 by TobeighAnn
I scheduled a cut with Jenna and she did amazing! I didn’t really have a criteria, except i wanted a lot off, and she did not disappoint. She was also very easy to talk to and gave me good tips for at home hair care. Would definitely recommend and book again when i’m back in town.
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November 2023 by CHRISTOPHER DEMOREST
Erie, PA location - I made an appointment for a keratin treatment. I’ve had them in the past from other salons, and my hair was soft and manageable for months. After the girl started she confessed that she had NEVER done one of these treatments before and had to keep stopping to read the instructions on the bottle. I asked her several times if there was anyone that could help, and she said she could do it. I should have made her rinse the stuff off so I could leave. Now my hair is breaking off, dull, full of split ends and needs about 6” cut off. I wash only twice a month and never use heat. There’s no reason other than the treatment that my hair should suddenly be in such terrible condition.
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November 2023 by Lois Heise
Great personized service!
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October 2023 by Marlee Klaiber
Loved this location. The store was tidy & the staff was super sweet.
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July 2023 by Dani
I think they assume that if you go into the store not looking like you have money that you have no money to spend (I dress up for work so I didn't feel like it on my day off)... I went in with a sizeable budget and not one single person asked me if I needed help. I have no idea about makeup and would have loved some guidance on the make up that I needed for a wedding and for a new Summer lol. Take this as a coaching moment. Never judge a book by its cover or judge at all. It could cost you hundreds of dollars.
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June 2023 by Cindy Baker
Had my haircut. No style. Just butchered. For price, I would expect more expertise.
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June 2023 by Theresa Richter
Had a wonderful experience here at the salon. Thank you so much Breanna for the wonderful hair and make up you did a fabulous job and most of all the wonderful experience. The atmosphere is so up beat and over all amazing..Thank you again .❤️❤️❤️ Breanna you rock !!!