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January 2024 by Tiffany Peaslee
This place was busy, 15 min wait. Im sure we were seen quicker. She answ ered all our questions. Wanted new watch. Have the older 4. Rarely get messages or phone calls on it. I'm hoping the 6 will do better. All the employees inside were so nice. I have been to others without always having that kind of service. Don't live out this way. I can't make it to this location for every need! Thanks for today t-mobile!
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January 2024 by Bryant Black
Nothing but time wasters
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January 2024 by Zach G
Had no clue about promotion. I was talking about about In-N-Out quickly.
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January 2024 by Jonathan Alverio de García
New customer and while I haven’t had enough time to test the signal and service I can say Megan at this store just helped us solve a 2 year old problem we’ve had with another carrier. All of our questions were questions were properly answered and Megan managed to get us a way better deal than what we thought we were able to get when we walked in the store
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January 2024 by John B.
I arrived at the peach street location. Awaited roughly 35 minutes not a big deal I don't mind waiting. Then the lady name Megan came and assisted me with what I needed. she did an amazing job.There was one part I was confused on and Megan was as well. So she had a guy name Jason come over to assist. This guy was incredibly rude right off the bat. Truthfully made not my self but his coworker feel dumb. And made me feel i was bot only wasting my time but also awaiting $160.00. I would highly recommend not speaking to Jason. Jason definitely has some training he needs to go threw. Either anger management or taking classes to assist people. Very poor service by him. Megan on the other hand was amazing.
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November 2023 by Daniel D
Awesome and speedy service. Sam A. was really helpful and answered all my questions
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November 2023 by Louis Ong
Great staff, was able to address my concerns.
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October 2023 by Madison C.
i went into this store because i was going to change carriers, when i went in i was approached by this younger girl prolly 20s and she said "can i help you" i said i'm just looking around and she said "are you a carrier with t mobile" and i said "no..." and she cut me off and said "OK WELL the att store is down the other way good bye" and i contained browsing... she proceeds to FALLOW ME around the store and keeps asking me "can i help you?!!!" "this isn't the store for you" and etc!!! absolutely ridiculous she fallowed me around the whole store and kept bothering me asking me "CAN I HELP YOU?!!" i told her "i already said no... i'm looking" absolutely ridiculous should be fired for the way she acted. this happened in the Erie mall tmobile
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October 2023 by Anthony “Sabbi” Graff
Fantastic, great customer service, friendly environment. In and out. Thanks
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September 2023 by Dante Jackson
Store was nice but Sam one of the agents was very condescending and rude. The girl he was working with was nicer and more helpful
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September 2023 by Josh Clark
Nice place; friendly staff. They've got some great deals. The commercials say T- Mobile has more 5G and they're not lying.
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July 2023 by Tina Phillips
Kyle Stallard was extremely knowledgeable with my internet issues. He resolved my issue. I highly recommend him for a promotion. Thank you so much for your patience and knowledgeable. Tina Phillips
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July 2023 by Christine Delfino
My parents came in to upgrade their phones to IPhone. There was only 2 people working. There were several people waiting to be seen. My parents understood they had to wait, HOWEVER not once was my parents acknowledged. Nobody greeted them, nobody said they would be with them shortly. Nothing. Very very rude service.If you’re going to make people wait, least you can do is greet them and let know you will be with them shortly.Due to this poor customer service your store lost a double sale.Never come here again.
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May 2023 by Tyler Tominello
Awesome mobile experts who went out of their way to help me get up the corporate chain to fix my cellular service! Kyle Stallard was especially helpful
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May 2023 by Mike D
Outstanding customer service experience from Kyle. He will search out the best deal for you.
