Rite Aid is a well-regarded pharmacy and retail store known for its friendly and helpful staff, clean and organized environment, and a wide selection of health and wellness products. Customers appreciate the excellent customer service, especially from pharmacy technicians and staff who are considered considerate, professional, and quick to assist. The pharmacy team prioritizes patient needs and works as a team to provide great service both inside the store and through the drive-thru, making it convenient for customers. The store is wheelchair accessible, has automatic doors, restrooms, and offers a drive-thru pharmacy, although it does not have Wi-Fi. It features a variety of prescription and non-prescription drugs, dietary supplements, hair care, and makeup products. Customers value the store’s prices, often finding better deals than elsewhere in the city. Recent experiences include issues like difficulty opening products, but helpful staff, such as one employee who used vice grips to open a product, received praise. While the photo printing service has become outdated with new technology, the store continues to serve as a community asset, aiming to improve health and wellness through quality products, services, and advice. Overall, Rite Aid provides engaging experiences that help customers not just get healthy but thrive.
Rite Aid on Buffalo Road is by far the best Pharmacy in the area. They are so quick to fill/refill medications. Oftentimes, it will already be filled and ready for pickup within an hour of leaving the doctor's office. The staff are friendly & helpful.
September 2024
I bought a product couple days ago but could not get tube open. Tried for 2 days with jar grippers, etc but to no avail. Took it back to RA & Mateo gets an award for stellar customer service. Used vice grips, but saved the day getting my $12 product opened..and with a smile. TY, Mateo!
April 2024
Excellent service, Store an asset to the Harborcreek Community, and most of all the pharmacy does an excellent job of making sure the patient needs and care are number one priority. They work as a team to provide great customer service to their customers in the store and in the drive thru everyday.
